Business Account Liaison - Terrell
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
Career Team is seeking a Business Account Liaison to join our team in North Central Texas. This role will focus on delivering specialized support to employers, with a strong emphasis on small to medium-sized businesses. This position is responsible for cultivating and maintaining long-term, mutually beneficial employer partnerships that drive increased engagement with available workforce programs, services, and resources. The Business Account Liaison will report directly to the Business Services Manager.
Your Impact On Career Team's Success :
- Implement creative recruiting processes and initiatives for employer engagement and relationship building
- Implement creative recruiting initiatives and tailored workforce solutions that address specific employer needs and support talent development
- Plan, coordinate, and facilitate in-person and virtual recruiting and hiring events across industries in partnership with community stakeholders
- Promote and expand employer utilization of work-based learning initiatives such as registered apprenticeships, internships, customized training, and on-the-job training (OJT)
- Deliver workshops to employers on industry trends, talent acquisition and retention strategies, quality job principles, and labor market insights
- Conduct employer needs assessments and surveys, provide analysis, and develop action plans to address identified challenges
- Assist employers in creating job descriptions, analyzing labor market data, and facilitating compensation studies to ensure competitive hiring practices
- Support the implementation of new business service offerings and workforce initiatives in collaboration with employers and program partners
- Negotiate and develop agreements for transitional and permanent job opportunities, including OJT, subsidized employment, and work experience placements
- Collaborate daily with workforce center staff and Business Outreach Specialists to ensure timely and coordinated service delivery
- Create and maintain seamless communication channels with internal teams to track employer relationships and share relevant business intelligence
- Accurately enter and manage employer data in state and local systems of record (WIT and CRM) and generate contextualized reports as needed
- Monitor, track, and report on job placements, employer engagement activities, and participant progress in employment and training programs
- Promote Workforce Solutions for North Central Texas by participating in events, sharing key initiatives, and strengthening brand awareness throughout the business community
- Meet or exceed established performance benchmarks on a weekly, monthly, and annual basis
- Perform additional related duties as assigned to support program success and employer satisfaction
- Approach each day and task with a "ZAG" mindset
- Other duties and projects as needed
The Ideal Qualifications for this Position Include :
Bachelor's degree in Business Administration, Human Resources, or a related field or previous experience in business consulting, workforce development, or a similar roleMinimum of three years of professional experience in sales, marketing, human resources, or a related fieldDemonstrated success in managing employer or vendor relationships and delivering client-focused solutionsStrong communication skills, both written and verbal, with the ability to engage effectively via phone, email, and in-person interactionsProven ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environmentProficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.Experience with Microsoft Business Intelligence tools is preferredStrong organizational skills, attention to detail, and ability to analyze data to inform strategic decision-makingKnowledge of workforce development programs, employer engagement strategies, and labor market trends is highly desirableValid driver's license in good standing and reliable transportation with proof of liability insuranceFlexibility and adaptability to respond to evolving business needs and priorities.Additional Skills / Knowledge Career Team Would Love for This Role :
Bilingual or MultilingualStrong multitasking abilities and proactive approach to tasksTraining in Trauma Informed Care, evidence-based practice, and / or whole family servicesEmployment Type : Full-Time, Non-Exempt Employee
Job Site : Onsite
Salary : $60,000 - $70,000 / yr
Travel : 50% travel within the region