WORKPLACE AMBASSADOR

Rapport Concierge Role

Salary : $25 / Hr-$26.44 / Hr

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job : it's a meaningful career.

Job Summary

Concierge Role Job Description Reception, Greet and Manage Visitors / TD Facility Occupants Concierge Personnel are the main point of contact to welcome, greet and manage all TD Facility visitors and occupants with tasks such as but not limited to :

• Build and maintain knowledge of applicable TD Facilities, including TD Facility changes (i.e., TD Facility layout / room locations and TD Personnel within TD Facility).
• Verify and log all TD Facility visitor names, including applicable security access level required for entry into TD Facilities and reporting lost or stolen badges.
• Provide general information, aid and guidance to visitors and TD Personnel (including general wayfinding activities).
• Notify applicable TD Personnel of any visitor arrivals or meetings and provide supervised escort for all visitors to the appropriate location in the TD Facility on an as needed basis.
• Assist visitors with accessibility needs.
• Keep up to date with planned on site meetings and events, including leveraging what the TD Facility has to offer to ensure visitors and TD Personnel are welcome and comfortable (i.e., Suggest the use the of a coat room as a place for luggage if required, or advise on where flex / drop-in workspace is available for out-of-town employees).
• Ensure that the image and quality of services is tailored to fit all TD Personnel and visitors in the TD Facility.
• Ensure that the front reception desk is professionally presented and in orderly fashion for receiving visitors and TD employees.
• Ensure workplace etiquette is maintained by reminding TD Personnel of standards and raise any concerns with TD Business Contact or TD Concierge Owner.
• Fulfill any TD request within Concierge Personnel realm of abilities and skills as directed by TD, requiring minimal time away from dedicated desk (i.e., Ad-hoc Project, data entry, event planning, create / post signage, decorate the TD Facility / reception area).

Long Description

General Maintenance & Common Areas Concierge Personnel are the main point of contact to manage the TD Facility to be fully functional, efficient, and maintained to a high standard and that all areas of the floor (including managing common areas) represent a welcoming, clean, and safe environment. Concierge Personnel will complete tasks such as but not limited to :

Meeting Room Management

Concierge Personnel is the main point of contact to manage meeting rooms and is responsible for a simple, satisfied end to end meeting room experience with such tasks such as, but not limited to :

Stationery & Equipment Management

Concierge Personnel is responsible to manage and maintain all office products and equipment within the TD Facility (incl. common areas) with such tasks but not limited to :

Mail & Delivery

Concierge Personnel is responsible as the point of contact for all mail and deliveries at their designated TD Facility with such tasks but not limited to :

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this