Customer Service Advocate, Remote

Disabled Veteran SolutionsStatewide, SC, USA

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🚀 Ready for a Mission That Matters?

Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 stellar Customer Advocate to join our Customer Service Division . At DVS, you're not just another cog in the machine 🛠️ - you're a vital part of a diverse and inclusive team 🤝 dedicated to making a difference 💪.

🎯 The Mission

As a Customer Advocate , you'll be a healthcare hero 🦸 for 50 to 70 people every day. You'll navigate the world of primary care doctors 🩺 , medications 💊 , appointments 📅 , and benefits 💼 like a pro, armed with your knowledge 📚 and amazing social skills 🗣️.

And the best part? You'll make a real impact on people's lives ❤️.

📋 The Details

🕘 Full-time position, Monday through Friday (because we all need a little weekend! 😌)
⏰ 8-hour shifts between 8 : 00 a.m. and 8 : 00 p.m. EST
🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! 🧑‍🏫)

🛠️ Your Secret Weapons

👂 A great ear for listening and a knack for finding solutions

🤹‍♀️ Ability to juggle multiple tasks like a pro

💖 Passion for helping others and brightening their day

🎒 Your Arsenal

🎓 High school diploma (bonus points if you've got a degree! 🏅)

📑 At least 1 year of experience in insurance operations

💻 Tech-savvy and confident navigating our web-based systems

🧾 Detail-oriented with strong follow-through

🍒 The Cherry on Top

🏥 Experience in healthcare / insurance

🧠 Background in social work, behavioral health, or similar fields

🧩 A customer service ninja with amazing problem-solving skills

🌟 Why DVS?

💰 Competitive pay and amazing benefits

🇺🇸 Veteran-owned, nationally recognized company

📈 Real opportunities for growth and professional development

What are you waiting for?

If you're ready for a mission that matters...

Let's do this! 💥

Start : TWO groups starting October 20th and November 3rd , 2025

Training : 8 : 00 a.m. - 4 : 30 p.m. (8 weeks)

Regular Schedule : 8 : 30 a.m. - 5 : 00 p.m., Monday, Tuesday, Thursday, & Friday; 11 : 30 a.m. - 8 : 00 p.m. on Wednesday

All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.

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Customer Advocate • Statewide, SC, USA