Community Health Care Manager

Job Description

Job Description

Community Health Care Manager

Community Health Care Managers (CHCM’s) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM’s aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.

nowledge / Skills / Abilities

• Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
• Strong critical thinking and problem solving abilities.
• Strong verbal communication skills (both over the phone and in-person).
• Basic Business writing skills.
• Strong customer service skills.
• Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
• Computer skills including Microsoft Office (Outlook / Excel / Word), state administered data collection. systems, and other programs as needed or requested.
• Experience working with EMRs preferred.
• Experience partnering with local and regional health and human service resources preferred (not required).
• Experience working with Medicaid and Medicare preferred (not required).
• Ability to effectively engage  and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
• Strict Confidentiality required.
• Bilingual preferred (not required).
• Reliable transportation and a valid driver license and insurance

Education or Formal Training

Licensure / Certifications

Work Environment Physical Requirements

Job Responsibilities / Essential Functions :

Other Duties as Assigned :

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado’s Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.

At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance’s mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.

Company Description

The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance’s mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.