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Asst Restaurant Manager - Opa Locka, FL

Asst Restaurant Manager - Opa Locka, FL

Church's Chicken PROpa Locka, FL, US
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Reports To (Title) :

Restaurant General Manager

Department : Field Operations

Job Summary

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in ensuring the successful implementation of Church's initiatives and programs, helping achieve or exceed all sales and profitability goals, and handling banking and administrative responsibilities.

Key Duties / Responsibilities

  • Assist the Restaurant General Manager (RGM) in training all employees.
  • Maintain appropriate staffing levels and prepare weekly schedules.
  • Support staff during high volume periods.
  • Complete all paperwork timely.
  • Analyze profit and loss statements and meet sales targets.
  • Maintain accurate inventory records.
  • Enforce all company policies and procedures.
  • Ensure compliance with all operational standards and regulations.
  • Maintain a clean and safe facility at all times.
  • Deliver high-quality products consistently each shift.
  • Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

  • Must be at least 18 years old.
  • High school diploma or G.E.D. required.
  • At least 1 year of supervisory experience in the restaurant industry.
  • ServSafe food safety training is highly recommended.

    • Position Qualifications / Functional Skills

  • Valid driver's license and proof of insurance.
  • Ability to work a minimum of 40 hours per week, including weekends.
  • Knowledge of restaurant policies, practices, and HR procedures.
  • Excellent interpersonal and professional communication skills.
  • Understanding of profit and loss statements.
  • Ability to implement policies and develop employees.
  • Commitment to customer satisfaction.
  • Experience in recruiting and interviewing.
  • Leadership and conflict resolution skills.
  • Ability to foster a positive work environment.

    • Core Competencies

    Build a Strong Guest Culture

  • Exceed guest expectations and prioritize guest satisfaction.
  • Lead by example to promote exceptional service.
  • Handle guest complaints effectively.
  • Create a welcoming environment.

    • Build High-Performing Teams

  • Foster respect and teamwork.
  • Hire, train, and develop staff.
  • Provide timely feedback.
  • Manage team dynamics effectively.

    • Maintain Quality and Safety

  • Ensure food quality standards are met.
  • Adhere to health, safety, and sanitation standards.
  • Follow cash and security procedures.
  • Maintain safe work and dining areas.

    • Drive Results

  • Set clear goals and roles.
  • Communicate expectations and hold team accountable.
  • Use tools to monitor guest service and safety.
  • Provide performance feedback.

    • Additional Information

    If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hard-working people can thrive and advance.

    Church's Chicken is an equal employment opportunity employer, making hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

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    Restaurant Manager • Opa Locka, FL, US