Operations Manager

Job Description

Job Description

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we're saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

We are looking for a dedicated Operations Manager to join Odeko! As an Operations Manager, you will impact operational efficiency by driving workflows, supporting performance coaching, and maintaining accountability across warehouse functions.

Key Responsibilities :

Operational Execution & Team Oversight

• Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelines
• Own the shift's execution plan, assigning tasks, tracking progress, and reallocating resources as needed
• Supervise and coach Ops Leads and hourly associates to drive productivity and performance
• Support daily huddles, shift handoffs, and on-floor issue resolution

Team Development

Process & Quality Control

Site Support & Escalation

Qualifications

Compensation is between $55,000 - $65,000

What you'll love about Odeko :

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.