Fulfillment Operations Team Leader

Fulfillment Operations Team Leader

The pay range per hour is $21.75 - $37.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships products safely, efficiently, and effectively to deliver convenience and quality for our guests.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of :

• Guest service fundamentals and experience building a guest first culture on your team
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily / weekly workload to support business priorities and deliver sales goals
• Process improvements and workload efficiency
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent.

As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include :

With direction from your leader, create daily plans for your team. Be an expert of operations, accuracy, process and efficiency. Enable efficient delivery to our guests by leading pickup and ship from store workload. Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your leader in their onboarding. With your leader establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations. Close any training gaps through coaching conversations. Work a flexible work schedule that aligns to guest and business needs (this includes early morning, evening, weekends and holidays). Ensure supplies are ordered timely and stocked. If applicable, as a key carrier, follow all safe and secure training and processes. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting / investigating injuries timely and accurately. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Address all store emergency and compliance needs. Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. All other duties based on business needs.

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. But, there are a few skills you should have from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :