OPERATIONS TEAM MEMBER- Woodman's Sports & Convention Center
Sports Facilities Management, LLC
LOCATION : Janesville, WI
DEPARTMENT : OPERATIONS
REPORTS TO : OPERATIONS MANAGER
STATUS : PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY :
Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Woodman's Sports & Convention Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY :
The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and / or guests an excellent experience in every aspect.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING :
- Ensure correct equipment is available for games, and proper set up of all play areas
- Ensure games start on time and are scored accurately
- Monitor all game play areas including turf and courts
- Maintain and control trash in all areas of the park and buildings
- Monitor, maintain and service restrooms in all areas of the parks and buildings
- Consistently communicate issues and relevant updates to your supervisor and applicable Team members
- Assist with the coordination of all programming and applicable events
- Assist other departments as necessary
- Greet guests and provide answers and directions as needed
- Provide courteous and friendly service to all guests and staff
- Be knowledgeable about prices, leagues, and events
- Report all incidents, accidents, injuries, and altercations to GM, AGM, or MOD
- Know and enforce the facility's policies, procedures, and rules
- Take one shift-lead responsibilities that are earned / awarded based on merit and experience
- Complete special projects, daily assignments and other duties as directed by management
THE IDEAL CANDIDATE HAS :
2-4 years of experience in the Sports / Recreation fieldStrong eye for detail and safety complianceExperience operating an electric scoreboardExperience in coaching or mentoring athletes or childrenProven success in being a quality team memberExperience with, but not limited to hockey and figure skatingExperience and success in customer service, leadership, and organizationAction-oriented personality with a 'get it done' attitude and proficiency for efficiencyMINIMUM QUALIFICATIONS :
Can work with a wide variety of age groupsFlexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessaryExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsAbility to multi-task and prioritizeAbility to remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team MembersValid drivers license if applying for driver positionMust work well with othersMust take personal initiative for the betterment of the team and facilityCommitment to the safety and wellbeing of othersHave sports experience or an interest to learnWORKING CONDITIONS AND PHYSICAL DEMANDS :
Must be able to lift 40 pounds waist highMay be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functionsFacility has intermittent noiseWill be required to operate a computerMust be able to walk intermittentlyMust be able to safely operate a Utility VehicleJob Posted by ApplicantPro