Program Manager, New Center Openings
Are you hyper-organized, passionate about operations, and energized by helping businesses grow? In this pivotal role, you'll be the engine behind launching 1520 new locations annuallyensuring every new center opens on time, on brand, and ready to deliver life-changing experiences to kids and families.
What You'll Do :
- Drive new center openings from construction to grand opening across the U.S.
- Own and manage project timelines, vendor coordination, and milestone tracking using tools like SmartSheets.
- Facilitate weekly calls with franchisees, contractors, and internal teams.
- Create and maintain organized project documentation and dashboards.
- Provide operational coaching to franchisees and ensure readiness for opening day.
- Track and audit key metrics and CRM data to ensure franchisee success.
- Collaborate daily with cross-functional HQ teams (Operations, Marketing, Training, etc.).
What You Bring :
2+ years in project management or franchise operations; construction or real estate background a plus.Obsessed with organization, checklists, and deadlines.Strong communicator who can lead meetings and build trust with franchisees and vendors.Proficiency in project management tools (SmartSheets, Asana, Microsoft / Google Suite).Detail-driven, self-starting, and unafraid to call out risks or delays.Ability to juggle multiple projects and stakeholders with confidence.Passion for helping others winour franchisees' success is your success.Preferred Qualifications :
Associate or Bachelor's degree in Business, Education, or related field.Experience with franchise support or multi-unit operations.Comfortable interpreting data to drive decisions (KPIs, timelines, etc.).Why Join KidStrong?
Fast-paced, growth-focused culture where your work has visible impact.Collaborate with smart, driven teammates who live our mission.Help bring KidStrong's life-changing program to families nationwide.Competitive salary, benefits, and professional development opportunities.Who You Are :
You're a strategic executor, clear communicator, and fierce brand champion. You love a fast-moving environment and thrive when helping teams hit goals and open strong. You're not afraid of challenging conversations, love data, and care deeply about doing things the KidStrong way.
Ready to build something that matters? Apply now and help shape the future of KidStrong!