Overview
When you join Peoria Ford, you're opening the door to a great career. The sky's the limit when you're on our team. We provide the tools, the training, the rest is up to you. We're a name that Peoria knows, so you'll be filled with pride as a member of our team. We offer lucrative pay and benefits and a work environment that makes coming to work each day a little more enjoyable. If you are skilled, enthusiastic, enjoy meeting new people, and want a great career, we'd love to see you on our team.
Benefits
- Medical & Dental Insurance
- Vision Discount Program
- 401K Plan + Match
- Paid time off and vacation
- Growth opportunities
- Continued Training to maintain skills.
- Paid Sick Leave
- Life insurance
- Paid Family Leave
- Employee vehicle purchase plans
- Employee Assistance Program / Access to mental health resources
- Health Reimbursement Account
Responsibilities
As a delivery coordinator, we are experts of customer service.
Filling out paper work – packetsZoho- check in and out correct bookCustomer sign inVehicle inspectionGreeting customersParts and Service introductionVIN VerificationSYNC and Download Ford Pass if equippedGo over Sync paper workSchedule re-sync aptCustomer vehicle walk aroundCustomer Delivery Check Sheet completedPicture taken for all new and pre own vehicleEducating customers on all features that their new vehicle is equipped withDesk manager introduction and final good byePutting all notes good and bad on back of exit interviewChecking emails in ADP and Dealer socketMin of 20 CTI calls per dayAnswering phone calls in delivery department, assisting customer's questions.All other duties as assigned by managementQualifications
At least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsMust have liable transportationValid driver's licenseWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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