Dispatcher

Job Description

Job Description

We are seeking a highly organized and detail-oriented  dispatcher  to support our operations team in ensuring the efficient scheduling and coordination of logistics and services. The ideal candidate will thrive in a fast-paced environment, exhibit strong communication skills, and excel at solving complex scheduling challenges. If you enjoy multitasking and providing excellent customer support, we’d love to have you on board!

Key Responsibilities :

• Coordinate Service and Logistics :  Assign and schedule deliveries, service calls, or tasks while ensuring resources are optimally allocated to meet deadlines.
• Communication Hub :  Serve as the central point of contact between drivers, technicians, and customers, providing real-time updates and resolving scheduling conflicts.
• Monitor and Track Progress :  Use technology systems to track the movement of resources and ensure all assigned tasks are completed on time.
• Problem Solving :  Proactively handle unexpected changes or delays, adjusting schedules accordingly and keeping relevant parties informed.
• Customer Support :  Provide excellent customer service, addressing inquiries or concerns related to scheduling and resolving issues in a timely manner.
• Documentation :  Maintain accurate records of schedules, completed tasks, and communication logs for reporting and compliance purposes.

Required Skills and Qualifications :