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HR Manager

HR Manager

ARS-Rescue RooterRaleigh, NC, US
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Job Description

Company Name : ARS-Rescue Rooter Overview :

Salary - $90k - $100k per year, based on experience.

ARS Rescue Rooter / American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

As the employer of choice, we offer an Industry-Leading Benefit Package :

  • Choose from three health insurance options starting at $5 / week!
  • HSA with annual company contributions for select plans.
  • FSA available for certain plans.
  • Dental and Vision insurance options.
  • 401(k) with weekly matching.
  • 13 PTO days + 8 paid holidays.
  • Company-paid life insurance and disability coverage (additional options available).
  • Discount programs with partner accounts (childcare, cell phone, auto insurance, etc.).

Responsibilities :

Are you an experienced HR professional ready to take on a dynamic and impactful role? We’re seeking a HR Business Partner to lead human resources functions, foster a positive workplace culture, and collaborate with management on strategic decisions at our service center.

  • Human Resources Leadership :
  • Plan, direct, and coordinate HR functions, including recruitment, compliance, and policy development.
  • Collect, analyze, and interpret HR data to inform decisions and strategies.
  • Report incidents and collaborate with the division HR manager on employee relations (ER) matters.
  • Employee Relations & Communication :
  • Serve as a link between management and employees, addressing questions, resolving work-related issues, and interpreting contracts.
  • Investigate incidents and recommend appropriate actions to foster a positive employer-employee relationship and high morale.
  • Communicate and implement policies and procedures that align with company goals and regulatory standards.
  • Regulatory & Legal Compliance :
  • Identify legal risks and ensure compliance with EEO, ERISA, Wage & Hour, and other regulatory requirements.
  • Ensure proper documentation of personnel changes and appeals through the complaint process to promote fairness and transparency.
  • Recruitment & Staffing :
  • Manage the full-cycle staffing process, including pre-employment testing, interviewing, and reference checks.
  • Plan and conduct onboarding sessions to welcome new hires and instill company values.
  • Training & Development :
  • Provide training on benefits enrollment, workplace policies, customer service, and harassment prevention.
  • Partner with the division HR manager on succession planning to identify and nurture internal talent for future roles.
  • Compensation & Benefits :
  • Perform benefit and payroll problem resolution.
  • Analyze turnover and compensation data for corporate reporting and strategy development.

    • What We’re Looking For :

  • A  strong HR generalist  with expertise in employee relations, performance management, corrective actions, and benefits administration.
  • Proven experience collaborating with field managers and personnel to address site-specific needs.
  • Excellent communication, organizational, and problem-solving skills.
  • A proactive leader with the ability to handle day-to-day HR management and partner with leadership to make strategic decisions.

    • Qualifications :

  • A Bachelor's degree in a related discipline or 5-7 years of human resources generalist experience is required.
  • Related education and / or training or any equivalent combination of education and experience may be substituted.
  • Knowledge of labor law is required.
  • Proficiency in computer literacy and Microsoft Office products.
  • Strong interpersonal and communication skills are required.
  • This position requires a confident and assertive individual who can make tough decisions and advocate effectively for the team and organization.
  • This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here :   -policy.
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