Director of Emergency Services

Director Of Emergency Services Full-Time Days

A high-volume Level I Trauma Center in Richmond, VA is seeking a Director of Emergency Services to oversee a 56-bed Emergency Department (84 total care spaces) serving over 80,000 annual visits, including pediatric emergency care and significant behavioral health volume. This role is ideal for an experienced ED leader who thrives in a high-acuity, fast-paced urban environment.

Department Profile

Facility Size : 782 beds

ED Beds : 56 (84 care spaces total)

Annual ED Volume : ~80,000 visits

Pediatric ED : 12 beds (~23% of volume)

Behavioral Health Pavilion : 137 beds (14% of ED volume)

Key Specialties : Cardiac, Ortho, Burn, Trauma

FTEs : ~130 staff (3 ED Managers + 6 CNCs reporting to Director)

Vacancy Rate : 30 new grads onboarded this year

Reports to Chief Nursing Officer (CNO)

Responsibilities

Provide 24 / 7 operational leadership for the Emergency Department

Drive quality improvement, patient experience, and regulatory compliance

Manage staff development, employee engagement, and succession planning

Oversee budget, staffing, and resource allocation

Build strong relationships with physicians, hospital leadership, and staff

Ensure delivery of safe, efficient, and high-quality emergency care

Monitor ED metrics and performance improvement programs

Participate in hospital-wide committees and strategic planning

Qualifications

BSN required

Master's degree preferred (MSN, MBA, or MHA)

3+ years of ED nursing leadership experience required

Experience managing high-volume EDs or as a strong ED Manager in a large facility

RN license in Virginia or eligibility

BLS, ACLS, PALS or ENPC certifications required

Proven ability to lead in high-acuity, diverse, urban healthcare environments

Benefits & Compensation

Competitive Salary ($127,000 $165,000 annually)

Annual Bonus Incentive (15%, up to 22.5% based on performance)

Comprehensive Benefits Package Medical, Dental, Vision, 401(k) with Employer Match

Sign-On Bonus (Case by Case)

Relocation Assistance Available

Education Assistance & Career Development

Employee Wellness & Counseling Support

Apply Today

Take the lead in transforming emergency care delivery at a flagship regional trauma center.

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