Medical Assistant Internal Medicine Pediatrics and Family Medicine

Medical Assistant

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

This office is considered a rising risk value-based practice. The team consists of multiple care team members to deliver team-based care. The goals of the practice include delivering exceptional quality care, reducing the cost of care for all patients, helping patients achieve their health goals for their chronic conditions, keeping patients out of the emergency room, and coordinating all their healthcare needs during the visit.

Office Culture

This team is truly a work family and support each other. Collaboration happens all day long. All team members are flexible and willing to help out wherever needed. Everyone is constantly working on building team culture. The practice manager strives to make it an environment where all team members feel safe, can have fun, and enjoy coming to work.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit / admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

Primary Location : SITE - ICC Downtown - 426 Michigan St - Grand Rapids

Department Name : Internal Medicine / Pediatrics - 426 Michigan

Employment Type : Full time

Shift : Day (United States of America)

Weekly Scheduled Hours : 40

Hours of Work : Variable 7 a.m. to 7 p.m.

Days Worked : Monday to Friday

Weekend Frequency : N / A