Field Service Technician - NH

Job Description

Job Description

MBRAUN Incorporated located in Stratham, New Hampshire is a leading manufacturer of high-end technology solutions. Products include gloveboxes, inert gas purification, thin-film technology, isolators, solvent purification and custom system solutions for clean environments. MBRAUN is instrumental in developing world class core technologies and then adapting them to an application, yielding the most efficient clean environments based on our intimate knowledge of the many markets we serve.

For over 40 years MBRAUN employees share in the vision of creating a world-class company that can be our customers #1 creative partner. We have and we can engineer solutions customers need using a unique solutions approach in which we collaborate to define specific application requirements. Together with the customer, we determine the best solution package from MBRAUN's range of products and services. For more information please visit www.mbraun.com.

Job Description

M. Braun, Inc. is currently seeking a full-time Service Technician to join our Service Department. This person will be responsible for installing and servicing M. Braun products in the Northeastern United States and Canada. Travel to other areas of the US and Canada occur as needed.

Experience is preferred, but early career candidates with mechanical or electrical knowledge and a high level of professionalism will be considered.

Core responsibilities include :

• Installing new systems at customer sites and training users on system operation.
• Maintaining and repairing existing systems and troubleshooting system problems
• Effectively performing customer technical support functions onsite and remotely
• Establishing and maintaining professional working relations with customers
• Promptly and courteously resolving questions, requests, and problems
• Creating customer quotes for spare parts and service
• Maintaining the Company's professional reputation by providing superior customer service
• Completing required documentation including installation reports, expense reports, and travel approval forms

Job Requirements

The ideal candidate :

In addition to the above requirements some or all of the following would be useful to the applicant during the application process, training, and in the field :

Education Requirements

High School Diploma; additional technical training or relevant experience is required

Physical and Mental Requirements

Benefits

M. Braun offers an excellent benefits package which includes health insurance, dental insurance, vision insurance, 401K, life insurance, short-term and long-term disability, flexible spending account, and more.

M. Braun encourages work / life balance through a flexible work schedule, a 38 hour work week!

M. Braun provides Paid Time Off, Holidays, Floating Holidays and Volunteer Time to employees.

Additional perks include company outings, monthly raffles, pizza days, and more!