Virtual Front Desk Agent

A company is looking for a Virtual Front Desk Agent to join their team.

Key Responsibilities

Support customers and internal teams by resolving requests over the phone and via email

Provide accurate information about products and services, including follow-up communications as necessary

Collaborate with team members to ensure a seamless client experience and maintain accurate contact lists

Required Qualifications

Experience in client assistance via phone and email

Warm and welcoming phone presence

Familiarity with online productivity tools such as Slack and Google applications

Ability to thrive in a fast-paced environment and adapt to changing priorities