Senior UX Content Designer Job at AGM Tech Solutions - A Woman and Latina-owned

Overview AGM Tech Solutions , we partner with high impact enterprise and mid size clients to solve complex challenges through top-tier IT Talent. Our client is seeking a Senior Content Designer to join their product design team. In this role, you will focus on shaping the in-app content experience ensuring the right information appears at the right time to guide users through their tasks. Unlike visual designers, your craft is the words : clear, purposeful, user-centered content that works hand-in-hand with design to create intuitive digital experiences.

This is a senior-level role where you'll be expected to hit the ground running with minimal onboarding to content design practices. If you have a background in UX writing, content strategy, or enterprise-level product design, you'll thrive here.

What You'll Do Write and structure in-app product content (UX copy, microcopy, error messages, onboarding flows, task guidance).

Partner closely with product designers, researchers, and product managers to shape end-to-end experiences.

Translate complex processes (finance, HR, healthcare, or other regulated industries) into user-friendly, task-oriented content.

Apply content strategy principles to ensure consistency, clarity, and scalability across products.

Contribute to content standards, guidelines, and governance.

Present and walk stakeholders through your portfolio and design process.

Participate in discovery through delivery, balancing user needs with business goals.

What We're Looking For 5+ years of experience in content design, UX writing, or product content strategy (enterprise experience strongly preferred).

Portfolio that demonstrates in-app product content (not just marketing) with examples of discovery-to-delivery work.

Experience in regulated industries (fintech, healthcare, HR / payroll, etc.) is highly desirable.

Strong collaboration skills; comfortable working "tied at the hip with designers and cross-functional partners".

Ability to independently manage and prioritize multiple projects.

Background in technical writing with transition to UX content design is acceptable if portfolio shows recent product focus.

Bootcamp or certification in UX writing / design (e.g., Georgia Tech UX Bootcamp, Content Collective, Nielsen Norman Group) a plus.

Bonus : experience with conversational design, chat, or AI-driven interfaces (not required).

Why Join Be part of a growing content design practice that has a strong seat at the product design table.

Hybrid flexibility : 3 days onsite in Alpharetta offices.

Opportunity to convert from contract to a full-time role with strong long-term career growth.

Collaborative team culture where portfolios are valued as much as resumes.

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