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Customer Success Specialist
Customer Success SpecialistConfidential Careers • Indianapolis, IN, United States
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Customer Success Specialist

Customer Success Specialist

Confidential Careers • Indianapolis, IN, United States
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URGENTLY HIRING : Client Success Representative - Lighting Services

Location : Indianapolis, IN

Compensation : $17 / hr starting + performance-based incentives

Job Type : Part-Time

Industry : Consumer Services / Residential Services / Lighting Installation

Why 317 Lights?

At 317 Lights , we brighten our customers’ homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner—and that starts with a dedicated team. As a Client Success Representative, you’ll be the friendly face that ensures each installation ends with a smile. What sets us apart :

  • Competitive Pay : $17 / hr starting wage + performance incentives
  • Customer-Focused Touch : Deliver thank-you gift cards during visits
  • Career Growth : Hands-on role with opportunities to grow in customer success
  • People-First Culture : Join a supportive, reliable, and professional team
  • Impactful Work : Be the final step in making every project successful

Your Role : What You’ll Be Doing

  • Conduct same-day visits to customers after their installation
  • Verify lights and timers are functioning correctly
  • Demonstrate system usage and answer customer questions
  • Collect feedback via a short digital survey
  • Encourage satisfied customers to leave Google reviews
  • Deliver $25 gift cards as a thank-you
  • Report any issues or additional requests to the installation team

    • Minimum Requirements

  • Customer service experience preferred
  • Strong communication and interpersonal skills
  • Reliable, punctual, and professional demeanor
  • Comfortable driving to customer homes around Indianapolis
  • Detail-oriented with basic troubleshooting ability

    • Compensation & Schedule

  • Earnings : $17 / hr starting + performance-based incentives
  • Benefits : Paid incentives, mileage reimbursement, career development opportunities
  • Schedule : Part-time, flexible hours with customer visit scheduling

    • Our Core Values

  • Customer Satisfaction Above All
  • Reliability & Professionalism
  • Clear Communication
  • Integrity in Every Interaction

    • Ready to Brighten Every Customer’s Day?

    This isn’t just a part-time job — it’s your opportunity to represent a trusted local company, connect with homeowners, and ensure they’re delighted with their new lighting system. Apply today and join the 317 Lights team.

    APPLY HERE!

    #CustomerServiceJobs #ClientSuccess #LightingSolutions #PartTimeJobs #IndianapolisJobs #CustomerSupport #ResidentialServices #NowHiring #CareerGrowth #317Lights

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    Customer Specialist • Indianapolis, IN, United States