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Senior Executive Assistant

Senior Executive Assistant

Global RefugeBaltimore, MD, USA
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If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Chief of Staff, the Sr. Executive Assistant is central to the President's Office and organization's success. They ensure effective and timely communication and administration by providing high-level coordination and support to the President and CEO and Board of Directors. Reporting to the Chief of Staff, they act as a gatekeeper for all internal and external constituents and are expected to exercise good judgment, have strong communication skills, demonstrate excellent organizational skills, and find balance between competing priorities. They must be able to work as part of a team and independently; managing unexpected and urgent issues with discretion. They must be creative, flexible, and ready to assume a variety of duties.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including :

  • medical, dental, vision available the first day of employment
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Manages the President & CEO's calendar including scheduling of all meetings and coordinating with the President's Office team to ensure they can effectively meet commitments.
  • Ensures President & CEO is prepared and informed for all meetings and events with appropriate briefing materials and discussions such as agendas, bios, talking points, prep meetings, etc., collaborating and coordinating across departments.
  • Researches and compiles data from a variety of sources. Analyzes and summarizes data to provide President & CEO with relevant information and / or recommendations for management decision-making.
  • Assists in the prioritization for the Office of the President, managing and tracking short-term and long-term commitments and responsibilities for the Office and managing follow-up on all critical items.
  • Serves as the communications hub to direct and coordinate information into and out of the President's Office both internally and externally, such as Senior Leadership Team meetings, Leadership Team meetings, internal planning groups, Board of Directors, Peers, Institutional Funders, and Donors.
  • Coordinates the President & CEO's travel calendar in coordination with other departments or external contacts to prepare logistics and manage details and security.
  • Supports administrative needs for internal and external events, such as negotiating space, facilitating contracts, and making arrangements for equipment and / or technology needs.
  • Prepares and submits monthly expense reports and other administrative needs.
  • Produces internal and external documents including meeting minutes, letters, forms and more.
  • Documents next steps and follow-up items for subsequent meetings / events, identifying priorities, responsibilities, and timeframe for those activities; distributing assignments as appropriate; and tracking follow-through.
  • Provides after-hours and weekend support, as needed, to meet office deadlines.
  • Provides support to the Board of Directors, Board Secretary, and Subsidiary Boards in executing its strategic and fiduciary responsibilities, including composing and assigning agenda items, ensuring compliance with legal and procedural requirements and supporting board development.
  • Serves as Corporate Assistant Secretary for the Board of Directors, attending meetings, recording actions, and maintaining necessary records.
  • Serves as staff liaison on Board Committees as needed.
  • Works closely with the Senior Leadership Team on Board cross-departmental interactions, Board record maintenance as required for the business, procedural requirements, and as an internal source on all Board related matters.
  • Other duties as assigned.
  • QUALIFICATIONS

  • Undergraduate degree desired preferably in Business Administration, English, Communications, or another relevant field and a minimum of six years of professional administrative experience, with at least three years of administrative support to senior level executives or equivalent combination of education and experience.
  • Proven experience providing support to Board of Directors in executing its strategic and fiduciary responsibilities.
  • Knowledge of parliamentary procedure strongly preferred.
  • Demonstrated ability to work independently with limited direction and to utilize independent judgement to complete complex tasks and projects.
  • Demonstrated willingness to explore and learn new technology (hardware and software) to increase the efficiency and effectiveness of the work.
  • Demonstrated organizational skills with meticulous attention to detail and ability to organize and prioritize, independently determining shifting priorities and responding appropriately.
  • Demonstrated strong project management skills and ability to coordinate multiple projects simultaneously in a fast-paced environment.
  • Excellent verbal and written communication skills, especially in proofing communications.
  • Proven ability to exercise utmost tact and diplomacy when dealing with confidential issues and ability to discern confidential issues.
  • Proficiency with Microsoft Office Suite - Outlook and Word required.
  • Ability and willingness to travel as needed up to 15% of the time.
  • Ability to work evenings and weekends as needed.
  • Experience with and commitment to working in a diverse workforce.
  • Deep commitment to Global Refuge' core values and ability to model those values in relationships with colleagues and partners.
  • Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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