Technician - II

I am a recruiting consultant with Artech, and I am hoping I can help you find the perfect next opportunity for your career goals. You very well could be happy in your present role but might be looking for a more challenging project or maybe you want to explore opportunities outside your comfort zone.  I am currently recruiting for a Technician - II for one of our direct clients in the US.  Below are the specs for the role :

Job Title : Technician - II

Work Location : Farmers Branch, TX 75234 (100% Onsite)

Duration of Assignment : 9 months (possibly contract to hire)

Job Description :

• Skill Set required – End User Support Tech
• Length of Contract - 9 months (possibly contract to hire)

This position is Monday through Friday 8am to 5pm

The Technician is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either personally or through the broader ETP team). Individuals in this position may also install software, updates and upgrades on the computers, workstations and network. Technicians have direct access to our business and third-party community and are expected to treat these relationships with quality, care, and empathy that is consistent with the ETP and CLIENT Values.

Duties and Responsibilities

data, reporting, administration, etc.)

Minimum Qualifications

Preferred Qualifications

Click “ APPLY ” to send your resume for this role or you can send an email to me at Arfa.Ali@artech.com . You can also reach me directly at 973 850 4556 .

Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies.  We have dedicated professionals that will help you with your next career move.  Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles.  There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.

Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.