Operations Specialist

Natural Retreats  is looking for an  Operations Specialist  to join our team in   Big Sky, MT!

Operations Specialists   ensure all guests and owners receive amazing customer service in all aspects of their stay from arrival to departure.

Come join the best luxury vacation rental home management company!  COMPENSATION :

• $25.00 - $27.00 / hr.  BENEFITS & PTO :   Natural Retreats contributes  to  both employee  and  dependent premiums !  15 vacation days 9 holidays 7 sick days 5 NR Days with a $1,500 allowance to book a NR / 360 Blue vacation home!

Maternity AND Paternity Leave Medical (Traditional PPO-style plans and High Deductible Plan w / HSA) Dental Vision Flexible Spending Accounts (medical and dependent care) 401K retirement plan options with 3.5% company match Short and Long-Term Disability Insurance (100% company paid) Basic Life Insurance Policy of $50,000 (100% company paid) Supplemental Life Insurance (Employee, Spouse, Child) Company Cell Phone ESSENTIAL FUNCTIONS :

Replace or repair parts, test, and make adjustments  Participate in snow and ice removal around the managed properties and around the office as needed  Work Orders  Facilitate work orders as assigned  Create work orders for maintenance team and / or vendors  Provide open, honest, and timely communication to all departments and central teams  Manage any stocks of consumable items such as lightbulbs, batteries, dishes, etc. efficiently and within budget, assigning appropriate charges to owners as required by applicable deadlines  Manage the upkeep, maintenance, and inventory of the property, and in conjunction with owners, replace items where necessary using approved suppliers and equipment  Conduct property inspections within a timeline outlined by the GM / PM and as outlined in our management agreements  Work with GM / PM to ensure all owner charges are entered timely and accurately and posted to monthly owner statements  Assist with conducting investigations and complete reports according to Natural Retreats’ policies in the event of accidents or injuries to guests in coordination with site management  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job.   EXPERIENCE & SKILLS :

This position will be expected to work 9 :

By applying for this position, you consent to undergo a background check.