Commercial Lines Account Manger

Description

We are currently seeking a motivated and detail-oriented individual to join our growing team as an Account Manager – P&C Operations. As we continue to expand our Property & Casualty division, this role will be critical in supporting our clients and internal sales team by delivering exceptional service and operational excellence.

This position is ideal for someone with a strong background in insurance, excellent communication and organizational skills, and a passion for client service. The ideal candidate will be decisive, professional, and eager to grow within a fast-paced and collaborative environment.

Key Responsibilities

• Manage a portfolio of insurance clients, fostering long-term relationships with clients, insurance carriers, and relevant stakeholders.
• Conduct regular client meetings to review insurance coverage, assess risks, and offer tailored solutions.
• Deliver prompt, professional responses to client inquiries, ensuring a high level of customer satisfaction.
• Prepare and present new business proposals and policy presentations.
• Collaborate with clients and insurance carriers to negotiate and place appropriate insurance coverage.
• Work closely with the internal sales team to identify new client opportunities and contribute to business development.
• Stay current with industry developments, trends, and regulatory changes to provide accurate and informed service.
• Handle incoming submissions and coordinate marketing of new business and renewals with insurers.
• Support Producers with quote production, presentations, and overall account servicing.
• Generate and manage client documentation such as applications, binders, certificates of insurance, Auto ID cards, and policy endorsements.
• Review insurance policies for accuracy and distribute them to clients accordingly.
• Maintain well-organized, accurately recorded, and properly filed account records.
• Assist in the improvement and implementation of internal processes, procedures, and service efficiencies.
• Coordinate with the Accounting Department on billing-related matters.

Skills, Knowledge and Expertise

Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.