UI Adjudicator

UI Adjudicator (Open)

Are you ready to make a difference? The Nebraska Department of Labor wants you to be a part of a group of dedicated teammates helping connect individuals to employment success. We are looking for individuals to join our team as Unemployment Insurance (UI) Adjudicators. These teammates should be detail-oriented, enjoy daily challenges and variety, specialize in decision making within the capacity of Nebraska Employment Security Law, and strive in multi-tasking and communicating in a fast-paced and positive team-oriented environment. If this sounds like you...apply today! Look at what we have to offer!

13 paid holidays

Vacation and sick leave that begin accruing immediately

Military leave

156% state-matched retirement

Tuition reimbursement

Employee assistance program

79% employer paid health insurance plans

Dental and vision insurance plans

Employer-paid $20,000 life insurance policy

Public Service Loan Forgiveness Program (PSLF) through the Federal government

Wide variety and availability of career advancement as the largest and most diverse employer in the State

Opportunity to be part of meaningful work and make a difference through public service

Training and Development based on your career aspirations

Fun, inviting teammates

A safe and secure environment

Examples of Work

• Analyze benefit claims to obtain the necessary information to write legal formal determinations of benefit eligibility.
• Process appeals from claimants and employers, explain procedures, assist in completion of appeals, complete necessary documents, and data entry of transactions.
• Testify on behalf of Commissioner of Labor as necessary in Unemployment Insurance Appeal Hearings.
• Investigate and establish over payments of benefits to claimants to ensure that unauthorized benefits are not paid and to comply with legal requirements relative to payment of Unemployment Insurance Benefits.
• Answer verbal and written inquiries from claimants, employers, and other agencies to explain legal requirements and procedures pertinent to the Unemployment Insurance program and general information.
• Interview claimants to determine continued eligibility for unemployment insurance benefits. Identify barriers, verify work search, and refer to reemployment services through One Stop offices.
• Retrieve, review and update claimant and employer information utilizing computer database inquiries and computer data entry skills.
• Collect, validate, and assemble completed claims and submit for imaging and archival storage.
• Assist with testing, wage investigations, adjudicate work on various types of claim types (CWC, UCX, UCFE, APT, Trade).
• As directed by supervisor, file initial, additional and extended unemployment insurance benefits by telephone.
• As directed, adhere to State, Department of Labor and UI Division policies and procedures.
• Other duties as assigned to support the Unemployment Insurance Benefits program.

Location : These positions are on-site and located at the NDOL Administrative Building at 550 South 16th St, Lincoln Work Schedule : 8am - 5pm; Monday - Friday

Requirements / Qualifications

Minimum Qualifications : Post high-school coursework / training in math, composition and / or use of computer equipment, OR experience in fact finding / interviewing, customer service including answering inquiries, explaining procedures or experience in customer service or call center.

Preferred Qualifications : Experience adjudicating unemployment insurance claims; experience using current benefit payment system in NEworks. Proficient computer and typing skills are necessary.

Knowledge of : Nebraska Employment Security Law.

Skilled in : Interviewing clients, employers or other parties of interest to collect essential information; basic computer skills, including word processing and data entry; organizing in high workload, high stress situations.

Ability to : meet all timeliness and time lapse requirements according to Federal guidelines; effectively communicate via the telephone; specialize in decision making within the capacity of Nebraska Employment Security Law; maintain regular and reliable attendance.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.