Executive Support Lead
Position Summary :
The Executive Support Lead is a critical role responsible for overseeing and optimizing the support provided to our executive leadership team. This individual will act as a technical and operational lead of executive support staff, ensuring seamless operations, proactive support, and a high degree of professionalism. In addition, this position will provide direct support to the CEO.
Key Responsibilities :
Team Leadership & Development :
- Lead, mentor, and a team of executive support staff, fostering a culture of excellence, collaboration, and continuous improvement.
- Manage workload distribution and ensure appropriate support for all executives.
- Provide operational and strategic updates to management regularly.
Strategic Support & Operations :
Act as a central point of contact for executive escalations, and coordinating solutions as required.Proactively identify and implement process improvements to enhance the efficiency and effectiveness of executive support.Oversee the planning and execution of executive-level meetings, offsites, and events, ensuring all technical items are handled flawlessly.Serve as a liaison between executives and other departments, taking ownership of issues and driving them to resolution.Provide all levels of IT support to the CEO as needed, including travelling to Executive residences and travelling to support CEO meetings and events.Relationship Management :
Build strong, trusted relationships with the executive leadership team, understanding their preferences and priorities.Collaborate with other departmental leaders to ensure alignment and seamless support across the organization.Act as an ambassador for the executive team, representing them professionally in internal and external interactions.