AVECCC (Arizona Veterinary Emergency & Critical Care Center) is a 24‐hour veterinary emergency and critical care and specialty center in Gilbert, AZ.
We have the most skilled doctors in the state and provide significantly complex treatments in the western US.
Our support staff has amazing opportunities to learn and grow in the field through many different pathways.
Our goal is to provide our staff with many pathways from front office to leadership and beyond.
AVECCC is partnered with NVA Compassion First (NVA-CF), the largest private owner of freestanding veterinary hospitals in North America with over 1300 locations worldwide.
NVA Compassion First is rapidly growing and competes in a $25 billion industry.
Learn more about us at http :
- / / www.nvaonline.com Job Purpose : The purpose of the Veterinary Doctor Assistant is to assist in providing high quality medical support and administrative assistance to the Doctor Team.
- The Veterinary Doctor Assistant will be assigned to assist the Doctors within outpatient or inpatient departments.
- The doctor is the team lead, and will be prioritizing patients, directing the team and is the ultimate decision maker.
Duties & Responsibilities of the Veterinary Doctor Assistant :
Collecting and documenting (in SOAP) initial patient histories.A knowledge of veterinary terminology is required, however, a general knowledge base of medical terminology is acceptable and veterinary specific can be learned
Starting an estimate and reviewing with the owner based on doctor recommended treatmentsFacilitating basic pet restraints to assist doctors with examsCommunicating doctor approved estimate to either client liaison or directly to the clientUtilizing and entering treatments into Smartflow for patient care as requested by the doctorEnsure diagnostics and treatments are being started in a timely mannerDocumenting lab results, treatments or other medical record details in SOAP as directed by the attending doctorAny additional duties to help increase the efficiency of the doctor team Administrative Duties :SafetyFollow OSHA requirementsFollow practice’s health and safety protocols AdministrativeBe proficient in using our veterinary practice-management software (EzyVet, SmartFlow, Timeless)Assist Client Administrators as necessaryAttend staff and individual meetings as scheduled Client ServicesGreet incoming clients / patients; facilitate medical record paperwork / computer entry TeamworkParticipates in a positive manner in all group sizes.Refrains from participating in gossip-leads by example.Supports team members by assisting other areas, is receptive to feedback and suggestions.Engages in active problem-solving vs. problem-identifying.Makes suggestions related to client / patient service improvements and hospital efficiency.Required Knowledge / Skills
Experience equivalent to job duties and responsibilitiesExcellent communication skills – written and verbalStrong computer skillsStrong ability to multi-taskStrong work ethic and professionalism PhysicalAble to properly restrain dog and cat patients for veterinary care and proceduresAble to stand, sit, bend, restrain, squat for extended periods of timeAble to function within a busy, stressful work environment in a mature, professional mannerAble to lift 60 lbs in a safe mannerAble to type, write and verbally converseAble to work the posted schedule Preferred Skills :Medical transcription or scribe experienceTechnician assistant experience Job Type : Full-time Benefits : 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Uniform allowance Vision insurance Work Location : In person Powered by JazzHR