Capital Markets Client Service Lead (Second Shift)

Broadridge Financial SolutionsNew York, NY, US

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Capital Markets Client Service Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge Disclosure Solutions is seeking an experienced Capital Markets Client Service Lead to join our high-performance Capital Markets team in New York City. In this senior role, you will serve as the primary client-facing representative for high-stakes capital markets transactions, leveraging your deep expertise in financial print and regulatory disclosure to guide clients through IPOs, mergers, acquisitions, and other pivotal market events. You will partner with investment bankers, law firms, and corporate issuers, ensuring seamless, accurate, and compliant execution of SEC filings and investor communications.

This is an excellent opportunity for a seasoned financial print professional to lead client relationships, mentor associates, and drive operational excellence in a fast-paced, deadline-driven environment.

Responsibilities :

Act as the primary point of contact for capital markets clients (investment banks, legal counsel, corporate issuers) during complex transactions.
Lead client engagements from initiation through final SEC submission, ensuring accuracy, compliance, and timely delivery.
Provide expert guidance on disclosure requirements, document composition, and optimal formatting for SEC filings (e.g., S-1, S-3, DEF 14A, 10-K, 10-Q).
Partner with internal production teams (typesetting, print, digital delivery) to coordinate workflow and ensure flawless execution.
Mentor and support junior associates, providing training and sharing best practices to elevate team performance.
Proactively identify risks, resource needs, and client issues; take ownership of problem resolution and escalation.
Maintain strong client relationships to foster repeat business and position Broadridge as a trusted long-term partner.
Work flexible hours, including after-hours and weekends, to support transaction-critical deadlines.

Qualifications :

8+ years of experience in financial print, disclosure services, or related capital markets communications.

Proven expertise in SEC filings (EDGAR processes and forms such as S-1, S-3, 10-K, DEF 14A, etc.).

Strong record of building and managing client relationships in high-pressure, time-sensitive environments.

Demonstrated leadership skills, with experience mentoring or supervising junior client service professionals.

Excellent communication skills, with the ability to advise senior professionals (investment bankers, attorneys, C-suite executives).

Strong organizational and project management skills; ability to manage multiple critical workstreams simultaneously.

Proficiency in Microsoft Office Suite; advanced knowledge of document formatting preferred.

Flexibility to work evenings, weekends, and extended hours as client and transaction demands require.

Work Schedule Requirements :

This position is for Second Shift, with standard hours of 3 : 00 PM 11 : 00 PM ET.

Associates must be available to work on weekends as part of a rotating schedule.

Holiday coverage may be required when scheduled for second shift.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyone's unique perspective.

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

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Client Service Lead • New York, NY, US