Overview
Location : USA - West Branch, 160 Fawcett Drive
Division : Solutions
Job Posting Title : Team Leader - Material Handler (Day Shift)
POSITION SUMMARY
The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in performance, safety, and quality and to comply with all corporate and site-specific policies.
Responsibilities
Training ResponsibilitiesMentor and train new and existing associates in specific distribution activities to help achieve established customer demandsTrain new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality controlAssist in forklift operation and certification for new and existing associatesShipping / Receiving ResponsibilitiesOversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments to achieve high productivity; verify inbound / outbound paperwork with drivers and ensure counts are correctEfficiently and accurately load orders according to doors and trailersAll shipping / receiving / picking functions are processed as defined by Standard Operating ProceduresResearch discrepancies in the shipping and receiving processCustomer ServiceCommunicate professionally in appearance and communications; may interact with customers telephonically, electronically, or in personPrepare required activity reports accurately and efficiently for site managementQuality Control ResponsibilitiesUse appropriate documentation to ensure products and / or orders are received or shipped correctly and accurately pickedVerify products and / or orders meet quality standards; report damages or discrepancies; stack, package, shrink wrap, and label productsFollow all quality procedures; report inconsistencies to the Operations Supervisor or Operations Manager; participate in quality meetingsSafety, Housekeeping, and ComplianceComply with relevant ISO standards; execute safety protocols; maintain a clean and safe warehouse environmentMaintain a clean, neat, orderly work area and assist in security of the warehouse; comply with SOPs and safety rulesParticipate in safety meetingsLabor ManagementDirect warehouse work team to achieve objectives; assist with productivity tracking and payroll hoursAssist in maintaining appropriate staffing levels and establishing work schedules; ensure correct implementation and assignment of jobsEnsure associates handle products according to quality procedures and guidelinesResponsibility and AuthorityParticipate in department meetings; identify and address non-conformities and problems; propose solutions via designated channelsReport non-conformities to the Quality DepartmentEquipment OperationOperate equipment such as sit-down / stand-up forklifts, reach trucks, sweepers, scissor lifts, cherry pickers, Aisle Master, pallet jacksEnsure upkeep and report equipment problems; inspect and perform minor maintenance daily; operate equipment safely and efficientlyMaintain active forklift certificationMaintenancePerform or assist in building, grounds, and equipment maintenance as assignedOther DutiesPerform other clerical and administrative tasks as guided by site management; may include answering phones, scheduling, greeting visitors, filing, and record keepingWilling to work evenings and weekends as needed; overtime as dictated by businessPerforms other duties as assignedMinimum Qualifications
Education and / or ExperienceHigh school diploma or GED1 year experience in a logistics / distribution environmentAble to operate MHEAbility to work in unregulated warehouse temperatures; seasonal temperature range variesCertificates, Licenses, RegistrationsForklift training certificationSkills, Knowledge, and AbilitiesBasic computer skills; RF scanners; WMS familiarityEnglish language proficiency (reading, writing, verbal)Basic to intermediate mathematical skills for quantity verification and inventory tasksStrong attention to detail; ability to work with minimal supervision; effective communication across levelsAdaptability to change and a fast-paced environmentDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at not available in original format. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if selected. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league. As a global leader in transport and logistics, we continue to innovate and grow with new talent and fresh perspectives. Visit the official site to learn more.
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