Talent.com
Customer Support Supervisor

Customer Support Supervisor

VirtualVocationsJackson, Mississippi, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Support Supervisor to lead and mentor the Customer Support team while handling complex technical escalations.

Key Responsibilities

Supervise and develop the support team, aligning workflows and communication standards

Serve as an escalation point for complex customer issues and troubleshoot advanced problems

Monitor KPIs and drive process improvements for scalable operations

Required Qualifications

4+ years of experience in software support or technical customer success

1-2+ years in a supervisory or coaching role

Strong technical troubleshooting skills with ERP or Property Management Systems

Ability to use SQL and read system logs

Experience in managing support teams across multiple product lines is preferred

serp_jobs.job_alerts.create_a_job

Customer Support • Jackson, Mississippi, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Technical Support Specialist

Technical Support Specialist

Metalcraft of MayvilleBrandon, MS, US
serp_jobs.job_card.full_time
Equal Opportunity Employer : Minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity. Category : Customer Service / Support.Reporting to the Regional Distribution Ce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Care Associate Manager

Customer Care Associate Manager

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for an Associate Manager, Customer Care.Key Responsibilities Manage and mentor a team of Care Specialists to enhance their skills and performance Engage directly with custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Success Consultant

Customer Success Consultant

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Growth Consultant (CSM) to drive the success of entrepreneurs in their Growth Partner Accelerator. Key Responsibilities Conduct personalized video consu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Enablement Lead

Customer Support Enablement Lead

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Enablement Lead.Key Responsibilities Own and execute the 6-week onboarding program for new support hires, ensuring engaging and relevant sessions Coll...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service Manager

Customer Service Manager

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Manager to lead the delivery functions of their Client Service Group.Key Responsibilities Track and problem-solve program deliverables, schedules, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Festival Customer Support Agent

Festival Customer Support Agent

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Festival Agent, Customer Support.Key Responsibilities Assist patrons with ticketing and technical support inquiries Document customer interactions and provide insights...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Support Enablement Manager

Support Enablement Manager

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Support Enablement Manager to design and lead support training and development programs.Key Responsibilities Guide junior support engineers through their technical deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales and Customer Service Manager

Sales and Customer Service Manager

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Sales and Customer Service Manager for SaaS Applications.Key Responsibilities Supervise sales engineers for product demos, training, and customer setup Ensure timely a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Bilingual Customer Service Coordinator

Bilingual Customer Service Coordinator

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Bilingual Customer Service Coordinator.Key Responsibilities Field inbound calls from customers, assisting with inquiries and service-related questions Resolve issues b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Care Supervisor

Customer Care Supervisor

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Care Supervisor to lead its Customer Care team and ensure high service levels and operational efficiency. Key Responsibilities Lead, mentor, and coach Customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Associate

Customer Support Associate

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Associate.Key Responsibilities Handle emails and incoming / outbound calls to assist users Investigate user-reported issues to determine root causes and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customs and Border Protection Officer

Customs and Border Protection Officer

U.S. Customs and Border ProtectionBeechwood, MS, United States
serp_jobs.job_card.full_time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customs and Border Protection Officer - Experienced (GS9)

Customs and Border Protection Officer - Experienced (GS9)

U.S. Customs and Border ProtectionUtica, MS, United States
serp_jobs.job_card.full_time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Support Operations Manager

Support Operations Manager

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Support Operations Manager to oversee operations within the Support organization.Key Responsibilities Administer and optimize the Support tech stack, ensuring reliable ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Support Representative

Technical Support Representative

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Support Representative to provide technical assistance and support to store employees. Key Responsibilities Document problems, complete problem tickets, and re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Support

Store Support

Home Depot (Retail)Madison, MS, US
serp_jobs.job_card.full_time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Pilot Support Specialist

Pilot Support Specialist

VirtualVocationsJackson, Mississippi, United States
serp_jobs.job_card.part_time
A company is looking for an Associate Pilot Support Specialist (Part Time, Contractor).Key Responsibilities Support sales opportunities and assist in pilot implementation training for educators ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day