Lead Network & Computer Systems Administrator

Lead Network & Computer Systems Administrator

Lead Network & Computer Systems Administrator

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Orlando Business Journal "Veterans of Influence", OBJ "Power Player", Business Owner, Cybersecurity Leader, USAF Veteran, Kanaka 'Oiwi

The Lead Network and Computer Systems Administrator (SNA) is a critical member of the IT support team, responsible for providing frontline technical assistance to end-users, ensuring the smooth operation of workstation environments, and maintaining essential IT infrastructure. The SNA plays a key role in troubleshooting and resolving administrative and technical communication issues, deploying and maintaining workstation hardware and software, and ensuring compliance with cybersecurity policies.

This position requires a strong customer service focus, as the SNA acts as the first point of contact for IT support requests, helping users resolve technical problems efficiently and effectively. The SNA is also responsible for managing user accounts, implementing security patches, and ensuring system compliance with industry and organizational standards. The ideal candidate will have experience working in a high-paced IT environment, strong analytical and problem-solving skills, and proficiency in tools such as Active Directory, PowerShell, and Office 365. In addition, they must possess DoD 8570 IAT Level II certification (such as CompTIA Security+) and maintain appropriate computing environment certifications for the systems they support. With a combination of technical expertise and customer support skills, the SNA helps ensure mission readiness by supporting critical IT infrastructure, managing mobile device distribution, and responding to service requests efficiently. This role is essential to maintain system availability, security, and overall operational effectiveness for the organization.

Description

• Job Title : System & Network Administrator
• Location : Cape Canaveral Space Force Station, FL
• Job Type : Full-Time
• Security Clearance : Must be eligible for a Top-Secret Clearance
• Certifications : DoD 8570 IAT Level II (e.g., Security+, GSEC, SSCP) and relevant Computing Environment certifications

Position Overview

TheSystem & Network Administrator (SNA)provides direct technical support to end-users, ensuring the efficient operation of IT systems and adherence to cybersecurity policies. This role is responsible for diagnosing and resolving hardware, software, and network issues, implementing system updates, and managing user accounts. The SNA plays a crucial role in IT service delivery, acting as the first line of defense in troubleshooting technical issues and escalating complex problems as needed.

This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to support a diverse user base effectively.

Key Responsibilities

Server Management :

Switching & Routing :

Boundary Security :

System Administration & Technical Support :

Backup and Disaster Recovery :

End-User Support :

Incident & Vulnerability Management Support :

Cybersecurity & Compliance :

Documentation & Reporting :

Required Qualifications & Desired Skills & Experience

Certifications :

Education & Experience :

Technical Skills :

Soft Skills :

Additional Preferred Qualifications

Work Environment & Physical Requirements

Why Join Us?

AtAlliance Cyber, we are committed to empowering our employees with the tools, training, and career growth opportunities necessary to excel in the cybersecurity and IT support field. As part of our team, you will contribute to mission-critical projects that ensure operational readiness and security for our clients.

If you're a problem solver with a passion for IT and cybersecurity, we encourage you to apply and be part of our mission-driven team!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Computer and Network Security

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