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Mitigation (Fire / water / mold) Crew Supervisor

Mitigation (Fire / water / mold) Crew Supervisor

ServproMontrose, CO, US
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Job Title : Mitigation Crew Supervisor

We are SERVPRO Montrose / Telluride, and we're seeking an able-bodied individual for the position of Mitigation Crew Supervisor. If you have basic computer skills, supervisory skills and hands-on experience in mitigation (Fire, water, mold) experience and are willing to learn, this could be your ideal opportunity.

Our core services include property damage clean-up and restoration / repair of homes and businesses that have suffered events such as water or sewage damage, fire and smoke damage, vandalism, trauma scene clean-up. Our mission is to help people put their personal or business lives back together after a catastrophic event. We are in search of a high-integrity individual who has a real passion for helping customers and wants a chance to grow in their career to join our dynamic team. Our team is our strength.

Crew Supervisors work with a team that is dispatched to damaged properties to provide a variety of emergency clean-up, dry-out, and repair services. Crew Chiefs supervise and direct team members to install restorative drying equipment and perform specialty cleaning techniques. They also learn to use advanced moisture monitoring equipment to thoroughly document the drying progress of each project. Technicians provide information to the customer, and their supervisor and SERVPRO office staff. Typically, work is 8 : 00 AM to 5 : 00 PM Monday-Friday. However, there are times where overtime is required to take care of an emergency services project. Some weeknights and weekend "on call" duty for emergency service jobs.

Personal qualities : Friendly disposition, conscientious, trustworthy, cares about people.

  • Neat clean appearance
  • Dependable, efficient worker, good with hands-on physical work, quick learner
  • Good communication skills (verbal and written in English)
  • Excels in a team-oriented environment
  • Has a natural desire to succeed and grow

Primary responsibilities :

  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues

    • Mandatory qualifications :

  • Commit to working at least 40 hours a week (Mon-Fri) plus after hours and weekends as needed
  • Must have industry experience in Water / Mold / Fire Mitigation.
  • Must be computer literate and quick learner of new applications
  • Must be able to communicate well in English (verbal and written)
  • Must have your own transportation to and from work
  • Must pass a pre-employment background check and qualify for our driver insurance program

    • Preferred qualifications and skills :

  • IICRC WRT Certification
  • Experience with scoping and sketching site of damaged areas in a building
  • Experience with inputting on-line documentation for active projects
  • Training will be provided to any new hire not already not IICRC certified.

    • Educational requirements :

    High School Diploma or GED equivalent preferred.

    Pay range varies, based upon experience and certifications. Starting wage range is $22.00 / Hr - $26.00 / Hr. Additionally, overtime pay for over 40 hours work each week plus other incentives also increase total compensation. A lot of room for career advancement and greater earnings.

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    Mitigation Supervisor • Montrose, CO, US