Fireplace Installation Professional

Job Description

Job Description

Position Summary

The Residential Fireplace Installer is responsible for the safe and professional installation, troubleshooting, and servicing of hearth products for Williams dealers and residential customers. This role requires mechanical aptitude, physical agility, and a commitment to delivering exceptional customer service. Installers work closely with internal staff and external clients to ensure timely and accurate completion of installations in accordance with company standards and safety regulations.

Position Responsibilities

May include;

• Install and troubleshoot fireplaces and related hearth products at residential sites
• Communicate professionally with customers and internal staff via phone, text, and email
• Follow installation procedures and complete tasks as directed by manager or trainer
• Review manuals, building codes, and technical documents to confirm installation requirements
• Use electronic scheduling systems via smartphone or tablet to manage daily tasks
• Operate hand tools, battery-powered tools, and AC-powered tools safely and effectively
• Utilize ladders, scaffolding, lifts, and harnesses to access elevated areas such as roofs, attic spaces, and chases
• Work in confined or elevated spaces including crawl spaces, ducts, and above ceilings
• Handle and install materials such as manufactured fireplaces, mantels (wood and cast), stone surrounds, metal venting, sheet metal, and gas lines
• Maintain a clean and organized work environment
• Phone Program / Business use : Company Provided Device or Personal Device Reimbursement
• Perform additional duties as assigned by the Installation Services Manager, GM of Hearth Products, or other senior leadership

Nature & Scope

Knowledge & Skills

Competency

Experience

0-2 years of relevant trades experience

Education / Certification

High school diploma or GED equivalent

People Management

No

Physical Requirements / Work Environment

Reports To :

Manager, Installation Services

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.