Patient Engagement Representative

Job Description

Job Description

Join CareSouth as a Full-Time Patient Engagement Representative and become an integral part of our innovative team in Baton Rouge, LA. This onsite position provides a unique opportunity to enhance patient experiences, solve problems, and contribute to a culture of excellence. As the first point of contact, you will use your exceptional customer service skills to create a welcoming environment for our patients. With a starting pay at $13.60 per hour-commensurate with experience-you will be rewarded for your hard work and dedication.

Our relaxed yet energetic workplace encourages professional growth and empowers you to make a meaningful impact in healthcare. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, 401k with match up to 5%, Thirteen Paid Holidays, PTO, Vision insurance, Dental insurance, Medical insurance, Life insurance, and Short- and Long- insurance and more.. You will thrive in a forward-thinking environment where your empathetic approach is valued and your innovative ideas can shine. Apply today and embark on a rewarding career journey with CareSouth.

Your day as a Patient Engagement Representative

The Patient Engagement Representative at CareSouth plays a vital role in delivering high-quality, efficient, and effective service to our patients. This position involves ensuring the accuracy and completeness of patient information, providing both the patient and the clinic with reliable data. With a focus on compassion and empathy, the Patient Engagement Representative actively fosters a warm and professional environment, making every interaction a positive experience.

Your ability to provide service with a smile will significantly enhance patient satisfaction and contribute to a culture centered on excellence. By joining our team, you will help maintain the high standards CareSouth is known for, ensuring that every patient feels cared for and valued.

Requirements for this Patient Engagement Representative job

To excel as a Patient Engagement Representative at CareSouth, several key skills and competencies are essential. Exceptional customer service skills are paramount, as you will be interacting with patients and addressing their needs. Excellent communication abilities, both verbal and written, are crucial for conveying information clearly and effectively.

Active listening skills will enable you to understand patients' concerns and respond appropriately. A solid understanding of HIPAA regulations is necessary to ensure patient confidentiality and compliance in all interactions. Additionally, familiarity with medical clinic operations and terminology will enhance your ability to provide accurate information and support to both patients and healthcare providers.

These skills are vital for creating a professional and positive patient experience while contributing to the overall success of our healthcare team.

Knowledge and skills required for the position are :

• Great Customer Service skills
• Excellent Communication skills
• Listening skills
• HIPAA regulation knowldge.
• Medical clinic knowledge.

Get started with our team!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!