Talent.com
Vice President of Customer Experience
Vice President of Customer ExperienceVirtualVocations • Lakewood, Colorado, United States
Vice President of Customer Experience

Vice President of Customer Experience

VirtualVocations • Lakewood, Colorado, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Customer Experience.

Key Responsibilities

Lead and manage teams across Onboarding, Support, Customer Success, and Ongoing Services

Develop and implement a customer experience strategy to enhance retention and drive upsells

Oversee key customer metrics and collaborate with Sales and Product to identify revenue opportunities

Required Qualifications

7+ years of experience in customer-facing roles within enterprise or mid-market B2B SaaS

Experience with complex onboarding processes and multi-module enterprise software

Proven success in driving customer outcomes across various functions

Track record of building and scaling high-performing teams

Data-driven mindset with a focus on metrics and continuous improvement

serp_jobs.job_alerts.create_a_job

President Experience • Lakewood, Colorado, United States

Job_description.internal_linking.related_jobs
VP - Global Customer Success

VP - Global Customer Success

RingCentral, Inc • Denver, CO, United States
serp_jobs.job_card.full_time
It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion an...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of People Operations

Vice President of People Operations

VirtualVocations • Aurora, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of People Operations & Talent Acquisition.Key Responsibilities Lead and develop the People Operations and Talent Acquisition teams, promoting a culture o...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Vice President, Head of User Experience (UX)

Vice President, Head of User Experience (UX)

Workiva, Inc. • Denver, CO, United States
serp_jobs.job_card.full_time
Workiva delivers the world's leading AI platform for mission-critical work in the Office of the CFO and beyond.Finance, sustainability and GRC teams at more than 6,000 organizations (e.Google, T-Mo...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Customer Experience

Director of Customer Experience

VirtualVocations • Lakewood, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Customer Success

Vice President of Customer Success

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Implementation and Customer Success.Key Responsibilities Direct the implementation of virtual cardiology solutions and develop scalable processes Des...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
VP of Strategic Sales

VP of Strategic Sales

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Strategic Sales to drive new business growth on the West Coast.Key Responsibilities Achieve and exceed Annual Recurring Revenue objectives while forecasting reven...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Fiber Solutions

Vice President of Fiber Solutions

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Fiber Connectivity - Data Acquisition and Transmission.Key Responsibilities Own the P&L for the complete Fiber cable and connectivity product port...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Vice President of Operations

Senior Vice President of Operations

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Vice President of Operational Transformation.Key Responsibilities Translate strategic priorities into executable roadmaps and drive major company-wide initiative...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Brand Strategy

Vice President of Brand Strategy

VirtualVocations • Aurora, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Brand & Creative.Key Responsibilities Own and evolve the brand strategy, platform, and visual identity Build and lead a high-performance in-house cre...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Director of Customer Success

Senior Director of Customer Success

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Customer Success to lead and expand their Customer Success team.Key Responsibilities Lead and manage the Customer Success team, providing mentorship ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Revenue Enablement

Vice President of Revenue Enablement

UpGuard • Denver, CO, US
serp_jobs.job_card.full_time
Vice President Of Revenue Enablement.UpGuard's mission is to protect the world's data.We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Enablement Vice President

Sales Enablement Vice President

VirtualVocations • Arvada, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for an AVP Sales Enablement Excellence to lead a high-performing team in equipping sales and account management teams with insights, tools, and strategies for growth and client...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Control Management

Vice President of Control Management

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Issues, Events & Remediation.Key Responsibilities Organize and support the remediation of issues by guiding senior leadership teams Provide program l...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Vice President of Business Development

Vice President of Business Development

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Business Development.Key Responsibilities Identify, build, and maintain relationships with customers and prospects to drive revenue and achieve sales goals Lead ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Vice President, People Experience, NA

Senior Vice President, People Experience, NA

Vantage Data Centers • Denver, CO, United States
serp_jobs.job_card.full_time
Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America,...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Engineering

Vice President of Engineering

VirtualVocations • Denver, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Engineering to lead the design, development, and delivery of cloud-native, data-intensive platforms. Key Responsibilities Lead and scale high-performin...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
VP of Corporate Operations Support

VP of Corporate Operations Support

VirtualVocations • Boulder, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Corporate Operations Support.Key Responsibilities Oversee daily operations of Corporate Support Teams and ensure effective onboarding of new branches Resolve bra...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Vice President of Cybersecurity

Vice President of Cybersecurity

VirtualVocations • Aurora, Colorado, United States
serp_jobs.job_card.full_time
A company is looking for a Vice President of Cybersecurity to lead the development and execution of an enterprise-wide cybersecurity strategy. Key Responsibilities Develop and implement a comprehe...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted