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Customer Success Agent
VirtualVocationsFairfax, Virginia, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Success Agent to join their remote team.
Key Responsibilities
Serve as the primary point of contact for customers after onboarding, ensuring a positive experience
Understand customer goals and provide guidance, training, and best practices for success
Monitor customer accounts to identify areas for improvement and collaborate with internal teams for seamless experiences
Qualifications & Skills
Proven experience in Customer Success, Account Management, or Customer Support
Tech-savvy and comfortable learning new tools and platforms
Highly organized with the ability to manage multiple priorities independently
Reliable internet connection and dedicated workspace
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Customer Agent • Fairfax, Virginia, United States
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