Customer Centricity LeadVirtualVocations • Springfield, Massachusetts, United States
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Customer Centricity Lead
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Sr. Manager, Customer Centricity - Business Cards & Payments (Remote).
Key Responsibilities
Partner with teams across BC&P to deliver on strategic roadmaps and ensure timely project execution
Drive innovation in processes and execution within the portfolio
Create executive-ready presentations and lead special projects through cross-functional collaboration
Required Qualifications
Bachelor's Degree or military experience
At least 7 years of experience in Project Management, Process Management, or Agile Delivery
At least 3 years of experience working with senior stakeholders across various business functions
At least 3 years of experience in writing communications and presentations for diverse audiences
Master's Degree in Business Administration (MBA) is preferred
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Customer Lead • Springfield, Massachusetts, United States
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