Adult Services Leader

Adult Services Leader (System Supervisor)

The Adult Services Leader (System Supervisor) will have a strong understanding of cultural humility and adult services, professional best practices and become familiar with the needs of adult communities in Sacramento. They should also have strong organizational and program management skills, so that they can plan, schedule, implement and track all organizational adult services efforts effectively. It is critical that the person in this role has strong communication and analytical skills while demonstrating excellent team leadership.

The System Supervisor overseeing adult services will oversee the development, implementation and continuous use of systemwide adult programs, adult literacy and special projects. These areas of focus will allow SPL staff to better serve our diverse communities by promoting library services, community partnerships, meeting people where they are and listening and responding to community feedback.

Library / Public Sector experience and Supervisory and / or staff training experience highly preferred.

Examples of duties include :

• Provide supervision and leadership with all systemwide adult services and programs related tasks
• Determine scheduling and staff needs for adult services, adult literacy and special projects
• Plan, organize, and supervise the systemwide function of Adult Services and related programs, including One Book Sacramento.
• Evaluate and coach staff leading Adult Services programs
• May train or assist in training staff on current and newly developed outreach methods
• Develop Library services and programs for older adults
• Conduct regular surveys to measure impact
• Collect and analyze community data points
• Work with Customer Service Team to ensure Customer Service goals are being met
• Identify areas in which library service goals are not being met and prepare solutions
• Use results of community analysis to determine best practices
• Cultivate and maintain positive working relationships and partnerships with community organizations in coordination with the Community Engagement Services Manager
• Respond proactively to community feedback
• Maintain a contact list of organizations that SPL works with
• Identifies language needs to translate or communicate library materials in a community's preferred language

Qualifications include :

Other requirements include :