Customer Service Representative
Norco is currently seeking an individual to fill our Customer Service Representative position. The Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to :
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate in-depth knowledge of products, placement, availability, price and use
- Efficiently assess customer needs for product or services
- Educates patients / clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Keep showroom stocked, clean, organized and presentable
- Perform other tasks as assigned or necessary
Wage, $21-$24 / hr DOE
Qualifications :
High school graduate or equivalentExcellent customer service skillsExcellent verbal communication skills, especially over the telephoneAbility to work with diverse clienteleAbility to occasionally lift and / or carry objects weighing up to 100 lbs.Ability to sit, stand and walk for extended periods of timeAccurately enter data into computer and acquire a working knowledge of any software applications applicable to the positionAdditional Information :
Norco offers a competitive compensation / benefit package, including :Employee Stock Ownership Plan (ESOP)Health, Vision and Dental InsuranceHealth Savings Account (HSA)Medical and Dependent Care Flex Accounts (FSA)Life Insurance provided at no cost to employee by NorcoSupplemental Accident, Disease, and Life Insurance optionsEmployee Tuition Reimbursement401(k) with Employer MatchingEmployee Discount on products sold by NorcoNorco, Inc is an Equal Opportunity / Affirmative Action EmployerNorco, Inc is a Drug-Free workplaceInterested individuals must apply online at :