Revenue Cloud Functional Solution Architect

Overview

Revenue Cloud Functional Solution Architect role at Neocol. As an FSA in Neocol’s Business Consulting Team, specializing in Revenue Operations management consulting, you will engage directly with our most strategic clients’ leadership teams to discuss, unravel, challenge, strategize, articulate and ultimately oversee a team to propose engaging solution paths to reach our clients’ organizational objectives.

Responsibilities

• Be familiar with and follow the appropriate Neocol Functional Consulting playbook (standards and methodologies) alongside the project Statement of Work, ensuring the expected approach is applied, scope areas are covered adequately, scope creep is avoided and / or immediately called out, quality and depth of project deliverables is promoted, and that during design / roadmapping considerations, a clear focus is on delivering functional designs and outcomes the client / project describes.
• Perform and share research on customers, industries, or products that will equip and enhance your presence and relevance to the project and customer needs or circumstances.
• Engage effectively with client C-Suite executives / leaders, through to individual client business or technology / IT representatives and workshop participants, using both a technical and non-technical approach and nature to convey ideas, align expectations, and explain benefit statements or concepts convincingly and with authority.
• Prepare or tailor discovery workshop assets for audiences that will facilitate valuable, robust, and focused conversations around the strategic, functional, or technical topic at hand.
• Participate, plan, and / or facilitate strategic and functional discovery sessions, blending technical and functional concepts and empathetic approaches that demonstrate an understanding of client challenges and elicit valuable, feasible solution approaches towards resolution while applying diligent time management and intent in achieving workshop outcomes / objectives.
• Exhibit curiosity and willingness to deeply dive into business process needs and requirements where needed (e.g. where identifying process or technology areas with key complexity, deviations from best practice, potential high value improvement or key gaps, or called out as major pain points etc.) and expanding on those with clarity and authority.
• Demonstrate a grasp of the business and / or technical needs and challenges and propose relevant solutions or available functionality that should satisfy the clients functional requirements, while guiding customers towards best practices as much as possible when considering the solution they need to develop for.
• Identify, recommend, and separate customer functional requirements according to scope and value delivered (alignment and promotion of stated project objectives and end state organizational improvements) as inputs to a prioritized roadmap with phased deliverables for the future-state roadmap.
• Coordinate and facilitate the sourcing, development, and / or demonstration of product / functionality demonstrations, proof-of-concepts, or similar interactive assets as needed and only where appropriate (e.g. to accelerate a design decision or validate end state capabilities to expedite a workshop).
• Employ engaging, professional conversational tactics and expertise to ensure client / audience engagement, focus, and trustworthiness.
• Collaborate in real time with colleagues (e.g. Business Analysts, Project Managers, Developers etc.) to ensure key or unresolved / missing decisions, concerns, topics or assets are sufficiently and properly documented so that they support follow-on analysis or a record of actions and follow-up activities to achieve this.
• Ensure that ratified design decisions and associated functional capabilities and limitations are upheld and reinforced during a subsequent solution development and implementation project (only offering alternatives which will not compromise the integrity or value of the final deliverables, and immediately initiating necessary change documentation and signoff where needed).
• Provide (or solicit through CoE or other resources) solution development leadership, guidance, assistance, collaboration, and support to the wider project team to promote achievement of our shared goals and deadlines.
• Effectively and continually identify and communicate project scope, time, resourcing, budget, performance, functionality, or quality concerns or risks to the project team / leaders as appropriate.
• Oversee or participate in the quality control, testing, deployment, stability, and overall performance of the delivered solution end state, such that it meets objectives and delivers the documented end-user functionality while considering the necessary foundations or scalability required for planned / known future expansion (i.e. subsequent transformation roadmap phases).

During your role as a trusted RCA expert, you will exhibit :

Core Values in Action

Required Experience & Skills

Preferred Qualifications

A Foundation Built on a Solid Culture

Compensation and Benefits

Please note : Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Information Services

#J-18808-Ljbffr