SENIOR SYSTEMS APPLICATION ADMINISTRATOR
Job Overview : Fidelity, a leading financial institution committed to innovation and technological advancement, is seeking a highly skilled and motivated professional for the role of Senior Systems Application Administrator. The successful candidate will play a crucial role in managing and optimizing computer application administration processes, providing technical support, and contributing to strategic initiatives aimed at enhancing overall operational efficiency.
The candidate for this position will be responsible for :
- Administering applications to ensure performance, security, usability, and compliance, while supporting data integrity through cleanup, migration, and validation efforts.
- Monitoring system health, troubleshoot technical issues, and coordinate maintenance, upgrades, and patches with internal teams and vendors.
- Managing user access, roles, permissions, and system configurations in accordance with policy, while documenting related procedures, workflows, and change requests.
- Collaborating with business units to gather requirements, improve workflows, and implement solutions.
- Providing training and support to end-users to ensure effective use of systems.
- Contributing to strategic projects, including process improvements, system enhancements, and integrations.
- Maintaining technical knowledge through continued education and professional development.
- Provide guidance, coaching, and training for junior staff to enhance their skills and knowledge.
Requirements for the position include :
A Bachelor’s degree in a related field, or (may be waived in lieu of experience).Advanced problem-solving skills.Effective verbal and written communication skills.Ability to read, understand, and apply detailed technical documents.Ability to manage multiple priorities independently and / or in a team environment to achieve goals.Effective planning and time management skills.The ability to work late and / or flexible hours.Preferred qualifications for this position include :
Minimum two years systems management and troubleshooting experience preferred.Minimum two years banking or financial or IT industry related experience preferred.Preferred experience with M365, CRM systems, SailPoint, Smartsheet, and loan origination systems.EEO / Veterans / Disabled