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General Manager- Williamsburg Wharf Glice Rink

General Manager- Williamsburg Wharf Glice Rink

The Sports Facilities CompaniesBrooklyn, NY, USA
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GENERAL MANAGER - W illiamsburg Wharf Glice Rink

Sports Facilities Management, LLC

LOCATION : Brooklyn, NY

DEPARTMENT : OPERATIONS

REPORTS TO : VP OF VENUE MANAGEMENT

STATUS : FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY :

W illiamsburg Wharf Gli ce Rink is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Brooklyn, NY . You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth .

Williamsburg Wharf Gli ce Rink is managed by Sports Facilities Management LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY :

The General Manager is responsible for the delivery of exceptional guest experiences and the operating performance of Sports Facilities Management, LLC. The objectives for this position include :

  • Creating a culture of accountability which supports the organizational values
  • Meeting or exceed ing client expectations for concierge-style service
  • Facilitating interdepartmental collaboration
  • Employee retention and staff development
  • Ensuring compliance with employee and operating policies
  • Implementation of major business initiatives

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

  • Analyze operations to evaluate performance of the company and its team members in order to meet objectives , and to determine areas of potential cost reduction, program improvement, or policy change
  • Confer with ownership, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problems
  • Coordinate recordkeeping systems, and other administrative control processes
  • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
  • Direct human resources activities, including the approval of human resource plans and activities
  • Direct, plan, and implement policies, objectives , and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
  • Implement corrective action plans to solve organizational or departmental problems
  • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
  • Represent the organization and promote its objectives at official functions
  • Serve as liaisons between organizations, shareholders, and outside organizations
  • Direct and give strategic direction to all team members
  • Continually research new technologies to increase efficiency within the business
  • Schedule and monitor continued training seminar for team members on various operational, safety, and legal responsibilities
  • Any additional duties assigned by the VP of Venue Management
  • MIMIMUM QUALIFICATIONS :

  • Proven management and leadership experience in the food and beverage, recreational, and entertainment industry
  • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred.
  • Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services preferred
  • Prior experience managing marketing programs preferred
  • Operational knowledge of risk management
  • Skilled at identifying and creating opportunities to deliver revenue goals
  • Sports programming and sports event operations expertise required
  • Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience preferred
  • WORKING CONDITIONS AND PHYSICAL DEMANDS

  • Ability to travel to national events and regionally by car
  • Must be able to lift 40 pounds waist high
  • Will be required to conduct venue tours
  • Work will be performed indoors and outdoors in an ice arena environment, which includes cold temperatures, weather conditions and varying noise levels for extended periods of time
  • Job Posted by ApplicantPro

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    General Manager • Brooklyn, NY, USA

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