ER Patient Business Services Coordinator - FT, Evenings

Quality Improvement Coordinator

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for assisting management in overseeing departmental operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Shift : 2pm - 10 : 30pm

Minimum Qualifications

Education : High School Diploma or GED

Licenses / Certifications : (None)

Experience / Knowledge / Skills :

• Three (3) years of experience in a hospital or medical business office setting preferred
• Ability to multi-task
• Proficient typing / keyboarding skills
• Supervisory and / or leadership experience preferred

Principal Accountabilities