320724 Product Manager : S&P Global Ratings

Product Manager

As a Product Manager on the Analytical Experience Product Management team at S&P Global Ratings, you will shape the future of how our content is created, tailored, and delivered. In this role, you will define and drive a long-term product vision and roadmap that aligns with the Ratings portfolio strategy, business objectives, and evolving client needs. You will guide the evolution of our content management and publishing capabilities, ensuring they deliver high-value outcomes, improve efficiency, and strengthen the long-term success of S&P Global Ratings.

By championing design thinking, driving measurable impact, and collaborating with cross-functional partners, you will accelerate execution of our content strategy across practicesimproving efficiency, consistency, and client experience.

The Ratings division is dedicated to delivering high-quality insights and solutions that drive informed decision-making in the financial services industry. Our team thrives on collaboration, innovation, and a commitment to excellence, valuing global perspectives and continuous improvement. We foster a culture of empowerment and accountability, where Product Managers enable teams, remove barriers, and create clarity from complexity.

This role is crucial in shaping the product landscape that directly influences our clients' success and the overall market. By building trust with stakeholders, managing expectations transparently, and ensuring alignment across teams, you will deliver solutions that provide measurable business value and support S&P Global Ratings' mission to provide trusted insights. Success will be measured not only by delivery, but also by adoption, client satisfaction, and time-to-value.

Opportunities for professional growth and development in a dynamic, fast-paced environment.

Exposure to key decision-makers and market leaders within the financial services sector.

The chance to work on strategic, global initiatives that shape how insights are delivered to clients.

A collaborative, empowered culture that values innovation, transparency, and continuous improvement.

Define and evolve the product vision and strategy, ensuring alignment with portfolio strategy, end-to-end workflows, and Ratings' business goals.

Manage and develop a team of talented Product Owners, fostering a culture of empowerment, innovation, and accountability.

Lead large-scale agile delivery, manage cross-team coordination, and ensure transparency across stakeholders.

Champion design thinking and user journey clarity to ensure features address real user needs and drive adoption.

Own and manage the program backlog : define Features, prioritize using WSJF, and ensure MVPs meet Definition of Ready.

Validate feature development against acceptance criteria and non-functional requirements; approve releases and support post-launch adoption.

Participate in system demos, actively gather feedback, communicate risks transparently, and continuously feed insights into future releases.

Drive ART readiness for PI Planning by coordinating across stakeholders including Product Owners, technology, and Business Owners to align scope and objectives.

Ensure visibility and transparency through tools and forums (dashboards, PI tracking, demos) to communicate status, risks, and value delivered.

Lead trade-off decisions that balance client needs, architectural integrity, and business value.

Align teams on product goals and roadmap; promote shared accountability across functions and streams.

Coordinate cross-team dependencies, proactively escalating blockers and risks to ensure a "no-surprises" environment.

Partner with Product Enablement to support go-to-market and adoption strategies through training, communication, and change management.

All employees are required to work from the office a minimum of two days per week.

We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.

Basic Qualifications :

Bachelor's degree or equivalent in Business, Technology, or related discipline.

7+ years of professional experience in product management, program management, or business analysis.

3+ years leading large-scale agile programs, platform strategy, or multi-team product delivery (SAFe experience a plus).

Proven success managing complex backlogs, roadmaps, and cross-functional delivery.

Experience defining and tracking KPIs such as NPS, adoption, time-to-value, and backlog health.

Strong facilitation, communication, and future-state storytelling skills to influence stakeholders and build alignment.

Ability to navigate ambiguity, proactively manage risks, and foster a culture of continuous improvement.

Preferred Qualifications :

Prior experience working in financial services or credit ratings industry.

Familiarity with end-to-end processes across analytics, risk, operations, and methodology within Ratings or similar domains.

Exposure to technology platforms, architecture principles, and enterprise integration patterns.

Experience with value stream mapping, process improvement, and user journey design.

Strong analytical mindset with a focus on measurable outcomes and business value.

Familiarity with tools such as JIRA, Confluence, Aha!, and agile reporting dashboards.