Director Of Student Services
The core mission of Southeastern College is to provide targeted educational services that meet community needs. The Student Services Department aids Southeastern College students in reaching their career goals by preparing students for their transition into the professional world. The Director of Student Services creates and fosters a sense of importance for the development of career skills necessary for students to achieve success in both the job search process and in their careers. To meet this end, the Director of Student Services must work to build and maintain relationships with employers and community leaders to enhance the opportunities for Southeastern College graduates.
The Director of Student Services is responsible for the delivery of career development programs and services designed to facilitate the successful placement of students into career positions. This is accomplished through :
- Creating and scheduling professional development workshops
- Coordinating and facilitating events, meetings, and student activities
- Conducting surveys of students, graduates, and employers
Direct Reports :
Assistant Director of Student ServicesStudent Services CoordinatorThe Director of Student Services is responsible for overseeing the creation and distribution of student information. This includes :
Managing the development of departmental monthly calendarsOverseeing the creation of departmental semester newslettersProviding each student with a valid ID cardIssuing student accidental insurance while on clinical / externship / fieldworkThe Director of Student Services is responsible for developing and maintaining relationships with local employers. This includes :
Scheduling and facilitating local bi-annual Advisory Board meetingsHolding membership in a minimum of two professional associationsAttending professional association meetings to network for students and graduatesPartnering with employers for resume referralsConducting weekly off-campus employer visitsHosting employers on campus for recruiting eventsCompiling job leads and internship leads by program to show current demand in the marketCompiling and maintaining placement statistics by programGathering student and graduate success stories by programGathering graduate and employer testimonialsThe Director of Student Services is responsible for scheduling professional development workshops and events to further the learning and development of Southeastern College students. This includes :
Teaching students skills in resume writing, job search strategies, and interviewing techniquesCreating development workshops in the areas of financial management, interviewing, leadership, professionalism; resume writing, time management, study skillsCommunicating with department leaders about the distribution and implementation of these programs within their curriculumEnsuring the workshop information is transmitted properly to the studentsThe Director of Student Services is responsible for coordinating and overseeing team and organizational meetings, departmental events, and student activities in order to provide a fruitful and resourceful network for students. This includes :
Coordinating and facilitating commencement ceremonies annuallyCoordinating and facilitating monthly new student orientationsCoordinating and facilitating job fairs annuallyCoordinating and facilitating cross functional team meetings monthlyParticipating, coordinating and / or facilitating graduate seminars monthlyParticipating, coordinating and / or facilitating student appreciation days each semesterParticipating, coordinating and / or facilitating student activities as necessaryCoordinating grievance hearings and providing follow-up to affected partiesThe Director of Student Services is responsible for placing and tracking students. This includes :
Assisting students in finding career positions that match their Southeastern College trainingMaintaining the On-line Career CenterCompleting graduate exit interviews and graduate exit surveys monthly, as well as during their mandatory graduation seminar in their last semesterCompleting employer surveys quarterlyConducting surveys with employers three months after employment of a recent graduateContacting and surveying alumni six months after graduationEliciting feedback from students and alumni on the effectiveness of the Student Services Department, as well as areas of improvement and future programs / workshops / events that should be offeredCreating and maintaining open communication policies with local groups, professional associations, employing organizations, current students, and alumni to further the development of a professional network to assist students in their job search and professional and career developmentThe Director of Student Services is responsible for compiling and maintaining student records. This includes :
Maintaining accurate placement statistics on all graduatesMaintaining accurate records on graduates and notifying all affected departments to ensure graduates are cleared of all obligations prior to graduationThe Director of Student Services is responsible for managing the performance of their staff. This includes :
Motivating staff and reinforcing positive accomplishmentsScheduling hours for staffMonitoring staff activitiesProviding coaching and training programs for staff developmentConducting weekly staff meetingsThe physical demands are those required in a typical professional office setting : communicating with coworkers and getting to and from appropriate on and off-campus appointments.
Professional office setting : moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position is an onsite position located at your campus unless otherwise determined by the Executive Director and / or designee. Any changes must be reviewed by the Campus and all final approvals must come from the Executive Director and / or designee.
The Director of Student Services is responsible for developing the career and professional skills of Southeastern College students as well as cultivating and maintaining a professional network within the community so as to assist students and graduates with job placement. The position entails overseeing the creation of career and professional development information and the dissemination of this information to students and graduates.
Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Director of Student Services position.
Knowledge :
Career developmentBusiness acumenStudent progressionEmployment practicesSkills :
Management managing a diverse range of highly educated professionals. The Director of Student Services is a key part of the management team at the campus level, and is responsible for managing a support staff which may include the following :Associate Director of Student ServicesStudent Services CoordinatorStudent Success CoordinatorCollege Work StudyPlanning and Organizing prioritizing the work activities, needs, and goals of the department in conjunction with the mission and vision of Southeastern College.Education, Experience, and Training :
The Director of Student Services oversees the creation and distribution of career development information and is responsible for managing a staff. The Director of Student Services should hold an Associate's degree or equivalent, and have at least two years of related experience - managerial experience strongly preferred.