Information Technology Support Technician

Overview

You matter! Join a company that leads with trust, integrity and that truly cares! Kuka Leads & Kuka Cares

Summary :

Technical support and assistance to internal employees using computer hardware, standard desktop applications and software applications. The Technician will troubleshoot and conduct problem determination to identify a problem source and resolution.

Responsibilities

• Perform Help Desk functions including troubleshooting of workstation issues and configuration of new workstations.
• Provide user assistance / training on standard PC hardware and software applications.
• Backup and assist other members of the IT Group.
• Serve as a liaison between the IT group and the user community.
• Development and maintain standard IT practices as they relate to end user computing.
• Administer and develop end user training programs.
• Research, track and inventory computer hardware and software.
• Escalate unresolved issues to the next level of support personnel.
• Minimum 3 days office presence required.

Essential Duties and Responsibilities

Qualifications

KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

Job Details

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