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Salesforce Business Analyst

Salesforce Business Analyst

Interactive Process Technology LLCSan Antonio, TX, USA
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Salesforce Business Analyst

Remote

IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team :

We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for :

  • Smart people with a passion for technology
  • Ability to solve challenging business problems
  • Self-directed professionals
  • Hunger to continually learn and grow

Responsibilities :

  • Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people
  • Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement
  • Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures
  • Determines most useful business solutions for the company
  • Recommends alternative solutions to management as to courses of action that best meet the organization's goals
  • Performs duties concerned with the design and improvement of computer-based business systems
  • Works closely with senior managers to identify and solve a variety of computer-based business system problems
  • Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems
  • Confers with personnel of organizational units involved to analyze current operational procedures and identify problems
  • Solicits from management symptoms of problem, formally defines the problem, breaks problem into component parts, and gathers information about each of these parts from a variety of sources
  • Selects the most appropriate analytical technique
  • Utilizes several study techniques including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, Markov decision processes, econometric methods, data envelopment analysis, neural networks, expert systems, decision analysis, and the analytic hierarchy process
  • Writes description of business needs, business program functions, and steps required to develop or modify computer-based business systems
  • Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system
  • Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required

    • Requirements :

  • Bachelor's degree in an IT related field
  • Seven (7) years of experience in a similar role
  • Salesforce Administrator certification required
  • Salesforce Business Analyst certification required
  • Active Security clearance required

    • IPTA is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity. Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.

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    Salesforce Analyst • San Antonio, TX, USA