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Physician Liaison

Physician Liaison

Ohio Gastroenterology Group IncWesterville, OH, US
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Job Description

Job Description

Position summary :

Provide clerical and health related assistance to physicians and assist with general office & patient needs during business hours. Maintains timely follow up of any physician orders / instructions and patient inquiries.

Essential key responsibilities :

  • Review physician schedule (office, hospital, and ASC schedule); advise manager of questionable appointments; should help to maximize physician schedule to ensure efficiency. Schedules should be monitored and appointments filled.
  • Schedule appointments according to practice protocols
  • Follow-up / review orders to ensure reports and results are obtained for physicians review
  • Review task for physician review and signage of documents, scripts, insurance forms, prescription forms etc. in a timely manner consistent with practice protocols
  • Fax to pharmacy or mail out scripts to patient as required.
  • Obtain authorization for prescriptions and various tests ordered by physician.
  • Work patient specialty procedure & outside service recalls monthly per protocol
  • Review office & hospital charts in EMR, obtain & scan pertinent records into charts. Following chart protocol.
  • Discharge patients when physician is seeing patients in the office. This includes, but is not limited to entering vitals, PIF or ROS into ERM, completion of MU requirements, scheduling tests, x-rays, procedures, and hospital admissions / transfers. Provide patient copy of clinical summary, instructions, and / or educational material. Fax orders to appropriate facility and ensure orders are documented in EMR.
  • Enter patient kiosk forms into EMR as required
  • Practice charting methods according to practice protocols
  • Take patient phone calls; document all communication in the electronic medical record.
  • Travel to other satellite offices

Secondary Job Functions :

  • Attend all office meetings and in service as required.
  • Cross trained to help in other areas such as medical records, front desk, Medical Assisting (if applicable), etc.
  • Maintain confidentiality of patient’s personal and financial information by utilizing HIPAA’s guidelines and regulations.
  • Any other task
  • Knowledge, Skills and Abilities :

  • Knowledge of medical terminology
  • Ability to communicate with diversified levels of patients, staff members as well as external providers and / or agencies.
  • Skills to handle a multi-line phone system.
  • Knowledge of modern business communication, including style and format of letters, memoranda, and reports
  • Skill to use a personal computer and various software packages including using an EMR system
  • Ability to establish priorities, work independently, and proceed with objectives with little supervision
  • Ability to handle and resolve problems
  • Ability to maintain confidentiality regarding health and financial information
  • Licensure / Certification Requirements :

  • Must have high school diploma or equivalent
  • Prefer 2 years’ experience working in a medical environment.
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    Physician Liaison • Westerville, OH, US

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