Technology Support Analyst

Overview

As an Associate Technology Support Analyst, you will support all technologies in a distributed environment. You will identify, troubleshoot, and remediate issues, take ownership of all IT building-related incidents and follow standard ITSM policies and procedures.

What You'll Do

• Install and upgrade software and hardware
• Monitor and troubleshoot system performance
• Develop and run related automation scripts and reporting tools
• Contribute to the design and implementation of systems and processes in collaboration with Site Reliability Engineering (SRE), Balanced Teams (BT) or Corp Project teams
• Understand the integration of system components, learn new concepts and quickly train others
• Develop knowledge of the system process and apply solutions and recommendations to hardware and software
• Contribute to the development of new principles, concepts, policies, procedures and standards
• Ensure the development of comprehensive support tools during the application development process
• Create automation of system monitoring, recovery and optimization processes
• Provide all levels of technical support on all systems and processes, support incident response and determine whether issues are user, procedural, environmental, local, global or systemic
• Understand golden signals and observability and participate in IRs and blameless retros
• Work to eliminate toil by automating repetitive issues and self-serviceability and reduce risks by simplifying the ecosystem
• Additional tasks may be assigned

Essential Functions

Ability to perform the accountabilities listed in the "What You'll Do" Section.

Ability to lift up to 50 lbs.

Provide after-hours support as required.

Experience Level

Intermediate Level.

Pay and Benefits

The pay range for this position is $20.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Patterson, CA.

Application Deadline

This position is anticipated to close on Oct 17, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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