Dealer Relationship Manager

Dealer Financial Distribution Officer

The Dealer Financial Distribution Officer prospects, develops, cultivates and maintains new and existing business relationships in their respective market. The Dealer Financial Distribution Officer meets with prospective and existing dealer customers to acquire indirect business, solicit and acquire TD Bank Dealer Commercial Services product (floor plan), and expand relationships with TD Auto Finance and TD Bank, Americas Most Convenient Bank throughout a specified region. The job focuses on increasing efficient and profitable retail, remarketing and floorplan / commercial business, while maintaining a profitable dealer portfolio.

TDAF Dealer Financial Distribution Officer is responsible to acquire both indirect retail and floor plan / commercial business within a designated territory. In the overall market, the bank competition has two sales forces that sell each product individually to their dealer customers. The experience needed by TDAF and the competitive nature of the positions verses the other bank lenders can create challenges to find qualified candidates at a competitive compensation package at times.

Depth & Scope :

• Manages the relationship with auto dealers in an assigned territory for all TD products (Retail, Commercial, Remarketing). Monitors dealer performance through daily reports and recommends / takes actions as appropriate
• Understands the differentiated services we offer and applies them to our customer base; grows relationships, improves relationships and ceases relationships to maintain profitable, efficient business
• Meets dealers to discuss consumer and commercial lending products, creates strategies and plans and consults with dealers regarding their needs; Monitors dealer performance through daily reports and recommends / takes actions as appropriate
• Develops new business by meeting with prospects to achieve annual sales and cross-referral goals; qualifies prospects, determines their consumer lending needs, formulates account strategies, coordinates with necessary personnel and presents solutions
• Visits Customers on a regular basis to ensure service levels are maintained; effective meetings are planned, and assess overall business situations; Answers Customer questions and resolves Customer problems; Creates and delivers sales presentations, including presentations to larger audiences and organizations, which summarize prospect's consumer lending situation and how consumer lending products and services would meet their needs; Recommends additional products and services as appropriate, solves problems and ensures ongoing Customer satisfaction
• Provides training and mentoring for new and less experienced staff
• Participates in the development of unit operating policies and procedures by communicating new or unique situations and solutions developed; Develops and retains indirect business according to Company policies and procedures and applicable regulatory guidelines

Education & Experience :

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package :

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation :

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.