Revenue & Marketing Analyst

The Revenue & Marketing Analyst (RMA) is responsible for supporting efforts to generate shipboard revenue by analyzing data and delivering insights.

The RMA provides critical visibility to shipboard and shoreside revenue leaders, enabling informed decision-making and strategic planning. In addition to revenue, the RMA also analyzes and reports on guest satisfaction. With access to cutting-edge tools and data, the RMA plays an integral role in the brands ambition to drive impact with sales and promotional campaigns and strategic initiatives, enhancing the guest experience and contributing directly to the company's financial success.

QUALIFICATIONS AND EDUCATION

• Required : Completion of high school, basic education or vocational training equivalency.
• Preferred : Bachelors degree in hospitality management, Business Administration, or related field from an accredited college or university or the international equivalent.
• A minimum of two years in a data analysis role, including financial or business analysis, preferably in the hospitality, cruise, or related industries.
• Experience analyzing financial data, market or business trends, and customer feedback to inform strategic decisions.
• Strong analytical skills, with the ability to interpret complex data sets and translate findings into actionable strategies.
• Communication skills, both written and verbal, with the ability to present findings clearly to shipboard and shoreside management.
• High degree of discretion in dealing with confidential information.
• Proficiency in data management and analysis using tools such as Microsoft Excel, including the ability to use formulas and functions such as VLOOKUP and pivot tables.
• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously.