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Parking General Manager in Miami
Parking General Manager in MiamiLegacy Parking Company • Miami, FL, United States
Parking General Manager in Miami

Parking General Manager in Miami

Legacy Parking Company • Miami, FL, United States
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Legacy Parking is a rapidly growing parking asset management company that prides itself on operational excellence, high-touch service, and developing our people. We are looking for a dynamic and strategic General Manager to join our team and lead a portfolio of parking locations in the Miami market.

Overview

The General Manager is responsible for overseeing the financial performance, operations, customer service standards, and team development across a portfolio of parking locations. This leader will drive strategic initiatives to ensure alignment with company goals and support location-level managers in delivering consistent service, maximizing revenue, and ensuring operational excellence.

Responsibilities

Strategic & Operational Leadership

  • Develop and execute a regional business strategy aligned with company goals for sustainable growth.
  • Lead and mentor a team of operational managers and frontline staff, ensuring alignment with Legacy’s culture and values.
  • Implement best practices across locations to ensure consistent service and operational standards.

Operations Oversight

  • Ensure each location is properly staffed, supplied, and compliant with opening / closing procedures.
  • Maintain facility standards including signage, revenue control, safety, and equipment maintenance.
  • Conduct regular audits and quality assurance checks to maintain high service levels.
  • Coordinate cross-functional initiatives with HR, L&D, Accounting, and other internal teams.

    • Financial Management

  • Own the P&L across all assigned locations; drive profitability by managing expenses and identifying revenue opportunities.
  • Prepare and review budgets, forecasts, and monthly profit / loss statements.
  • Work with managers to improve underperforming assets and maximize performance of all locations.

    • Client & Customer Relations

  • Maintain high customer service standards and ensure client satisfaction at all locations.
  • Attend client meetings, respond to requests, and build strong client relationships.
  • Support both transient and contract parker revenue strategies in collaboration with client and location teams.

    • Training & Development

  • Recruit, schedule, train, and evaluate employee performance.
  • Foster a culture of continuous learning and development.
  • Identify training needs and provide or coordinate appropriate resources.

    • Reporting & Communication

  • Generate and present reports on financial, operational, and service metrics to senior leadership.
  • Provide regular updates to internal and external stakeholders.
  • Lead communication across teams to ensure clarity on goals, challenges, and expectations.

    • Other Responsibilities

  • Crisis management planning and execution in response to emergencies.
  • Lead and complete special projects, initiatives, and improvements.
  • Provide on-site support as needed, including stepping in for Facility Managers during absences.

    • Minimum Qualifications

  • Bachelor’s degree in Business or a related field OR equivalent operational experience
  • Minimum 5 years of operational and leadership experience in parking or a related industry
  • Proven experience in revenue control, team development, budgeting, and financial reporting
  • Excellent communication and presentation skills (verbal and written)
  • Strong problem-solving skills and the ability to manage shifting priorities
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

    • Preferred Qualifications

  • Background in private parking management strongly preferred
  • Experience in shift scheduling and workforce planning
  • Ability to identify new business opportunities is a plus

    • Job Details

  • Seniority level : Director
  • Employment type : Other
  • Job function : Management and Manufacturing
  • Industries : Facilities Services

    • Fort Lauderdale, FL | $160,000 - $180,000

    Referrals increase your chances of interviewing at Legacy Parking Company by 2x

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